Terms Of Service

Please be advised, this is a legal document. All BigScoots clients are bound by it. (Do not skim!)

It is compulsory that you completely agree to the below terms of service before creating your BigScoots account and enroll in any services. By using or continuing to use any of the BigScoots services, you are automatically agreeing to the conditions of this document.

The BigScoots terms of service (TOS) have been designed to provide our clients with a very clear and transparent understanding of what we expect of them while using any of the services offered here at BigScoots. The use or continued use of any of the BigScoots services represents your complete acceptance and undeniable agreement to the BigScoots (TOS), regardless of whether you have physically read them or not.

Upon initial registration BigScoots has accepted your use across all available services. For this reason under normal conditions your accounts activity will not be monitored regularly. Additionally, BigScoots does not implement editorial control over any content of any web site. This includes but is not limited to newsgroup material, e-mails, articles, or personal blogs. However in full agreement with the BigScoots (TOS), BigScoots reserves the right and ability to remove any material that in our individual judgment might be illegal, may subject BigScoots to any degree of liability or may violate the BigScoots (TOS). Under any and all circumstances BigScoots reserves the right to assist with legal proceedings whether that is with third parties and/or directly with law enforcement to further examine any suspected or alleged crime or civil offense. Violation of the BigScoots (TOS) to any extent may result in the suspension or immediate termination of your BigScoots account in addition to the suspension or termination of any currently active BigScoots services.

Accounts do experience a routine monitoring of system exploitation, possible security and fraud risks as well as during the preparation of billing procedures. On the same token it must be understood that in an effort to stay active towards building a better internet society, BigScoots under all circumstances will act and respond as necessary to any notice received informing BigScoots of any inappropriate use of our services or violations of the BigScoots (TOS).

If any BigScoots account or client directly or indirectly violates the BigScoots (TOS) we reserve the full right to cease any services without notice. Every situation differs slightly and for that reason BigScoots prefers to notify our clients of mischievous or inappropriate activities alongside any necessary corrective action that BigScoots deems applicable. Unfortunately however, deliberate and obvious violations of the BigScoots (TOS) will result in an immediate termination of service. It must be understood that a delayed action or complete failure on BigScoots part to implement this policy for whatever reason will not be construed as a waiver of our right to do so at any time.

In review, as a participating member of the BigScoots hosting community and internet society, you alongside the rest of the BigScoots clientele will access your account morally, sensibly and most of all responsibly.

I. BigScoots Account Setup

Initially you can expect your BigScoots account to experience instant activation providing you issue a prompt reply to our activation e-mail request; your services tied to your BigScoots account however will be setup after receipt of payment as well as our payment partners getting a chance to screen the order for potentially fraudulent activity. It is our goal to have all new orders set up inside 15 minutes however, depending upon the nature of the request it may take up to 24 hours. Please feel free to open a ticket immediately if your activation is urgent for the quickest response possible; otherwise please Contact Us if you are inquiring about the estimated setup time or potential delays that may have occurred.

II. General Content and Behavior

Any and all services that are provided by BigScoots will only be used for lawful purposes. Some unlawful applications may include but under no condition are limited to: hosting copyrighted material or any material BigScoots judges to be hostile or obtrusive. All of BigScoots clients agree to indemnify and hold BigScoots harmless from any claims ensuing from the use of our services.

Examples of completely unacceptable applications can consist of but are not limited to:

  • Hosting of MP3 files unless written proof of ownership is available
  • Internet Relay Chat (IRC) Bots
  • Adult oriented material
  • Warez (torrents, cracks, serial keys, etc) type websites
  • Proxy scripts
  • Any hateful material whether racial, religious or otherwise
  • Any sort of password sharing website
  • Hosting pirated software
  • Any unlawful content to any degree

II.i Distribution of Mischievous Code or Programs

Distributions to any extent of software that attempts to and/or successfully causes damage, aggravation, or annoyance to any individual, data set or technical device are absolutely forbidden. Examples of such mischievous code or programs can consist of but are not limited to Trojan horses, computer viruses and internet based worms. Any evidence of such an offense having occurred or continues to do so will result in immediate termination of the account in addition to the termination any services still associated with said account. If applicable the proper authorities will be notified.

II.ii Legal Violation

Violating copyrighted, patented or trademarked works through reproduction and/or distribution under no circumstance will be tolerated. These violations also encompass the distribution of trade secrets and intellectual property rights. It is not acceptable to use any of the BigScoots services to convey any form of the material that violates any copyright, trademark, patent, trade secret, intellectual property rights or other rights of any third party. These violations can consist of but are not limited to the illicit replication of copyrighted material, the digitization and/or distribution of photographs from print sources as well the illicit transfer of copyrighted programs.

II.iii File Hosting

File storage or file hosting of any sort is firmly forbidden across any of the BigScoots services offered. Under no circumstance may our clients use their BigScoots account as file storage and/or a download warehouse. BigScoots services are offered firmly for website hosting and upkeep only. Do not be mistaken, this does not conclude that downloads are a direct violation of the BigScoots (TOS), it does however mean that any of the BigScoots services cannot and will not drive a website that focuses on downloads. Additionally you may not use your BigScoots service as a storage warehouse for games, videos or music files. Attaching a specific value to the statement, any BigScoots account may not surpass 10% of space or bandwidth in games, videos or music files. These values are adjustable (plus or minus) under the sole discretion of the BigScoots technical support crew as they are dependent upon the specific nature of the files.

II.iv Adult Oriented Websites

Due to a variety of legal, moral and ethical insinuations, BigScoots cannot and will not authorize sexually explicit material to be hosted or transmitted to any extent across any of the BigScoots services.

III. Payment Information

You understand that in order for BigScoots to process your payments in a timely fashion and maintain your service uninterrupted it is necessary to have accurate and up to date information on file. Additionally by agreeing to the BigScoots (TOS) you agree to supply appropriate payment for the services received from BigScoots in an advanced arrangement for the time period during which such services are received. You also agree that unless you notify BigScoots a minimum of seven (7) days prior to the completion of your billing period of your desire to revoke any or all services received, those services will continue to be billed on a recurring basis.

IV. Data Loss and Backups

Your use of any of the BigScoots services is done so under your individual risk. BigScoots under no circumstance is responsible or can be held liable for any or all data dwelling on the BigScoots servers. BigScoots does make an attempt at mitigating any potential data loss as we maintain regular backup copies of client websites and e-mail files, however it remains impossible for BigScoots to guarantee the contents of a website will never be removed, tainted, destroyed or that a backup of a website will always be obtainable. You agree to take full responsibility for any and all data transferred to and from the BigScoots servers and to preserve suitable backups of any and all data stored on any of the BigScoots servers to which your account is tied to. Realizing the importance of data backups, BigScoots employs rsync technology on affordable and quality backup options. Although BigScoots does perform random backups from time to time, it is in the clients best interest to consider a backup option as part of their routine responsibility in preserving their own data as BigScoots can never be held liable for any degree of data loss.

IV.i Unique Circumstances and Emergencies

As with any known issue that may arise with any of the BigScoots services, we reserve the right to take any practical and proactive steps that BigScoots deem necessary in order to sustain the integrity, security, performance and of course connectivity of our network, infrastructure and clientele base. This includes but by no means is limited to actions requiring BigScoots to shut down the BigScoots network, deactivate websites or review the content of certain websites in order to evaluate the reasoning behind the apparent hazardous performance. In unexpected circumstances BigScoots may require a complete deletion of a certain website, e-mail and/or account because of a significant malfunction, security breach or an assortment of other emergency scenarios that may occur. As such, at BigScoots we diligently do our best to backup deleted websites but once again cannot for any reason ever guarantee a full restore of a website, e-mail or any related files.

IV.ii Termination of Data

In an effort to maintain an enhanced level of privacy and security, all data from terminated and canceled services and accounts should be considered instantly deleted and flushed from the BigScoots servers. This also includes any and/or all of the available backups. As part of your responsibility in preserving your data, please ensure to backup all of your data before canceling your BigScoots account. In certain circumstances the deletion and flush may not be instantaneous depending upon the client's specific situation.

IV.iii BigScoots Account Security

Mistreatment or abuse of your BigScoots account is your sole liability. This includes activity on your BigScoots account by your family, friends, guests, fellow employees or anyone else that may act on behalf of your BigScoots account. Therefore it is necessary for you to take precautions against others gaining unapproved access to your account. Additionally, you may not use your BigScoots account towards attempting or successfully breaching the security of another BigScoots account or attempting to gain illicit admittance to another network or server; BigScoots or otherwise.

Your assigned and/or chosen password provides immediate and generally unrestricted access to your BigScoots account. For this reason it is your sole responsibility to maintain a secure password at all times. BigScoots under no circumstance will be held liable for any mistreatment or abuse of your BigScoots account through the prohibited distribution despite it being authorized or unauthorized of your BigScoots password. Therefore take precautions from others knowing your password and using your account as you will be held entirely responsible. Furthermore any attempt at obtaining another clients BigScoots account password is prohibited and in most circumstances will result in immediate termination of currently enrolled services and your BigScoots account.

Any BigScoots client who infringes on any level of security may acquire unlawful or civil legal responsibility. BigScoots will both assist and work towards fully examining the security infringements by cooperating with law enforcement in any investigation of suspected criminal violations.

V. E-mail Policy and Spam

Having personal e-mail accounts alongside all of you and experiencing the issues spam can cause, we feel it is our responsibility here at BigScoots to take a strong position against all unsolicited e-mailing, bulk emailing, and spam in general. Furthermore, applications such as safe lists, double opt ins and anything of the sort will be considered as spam. Any BigScoots account that shows evidence of directly or indirectly aiding or sending spam of any kind will result in the clients account and services being immediately terminated with or without notice.

Depending on the severity of the spam, BigScoots may issue a cleanup. In this case the BigScoots account responsible for aiding in or issuing the spam will be charged a reasonable fee that is decided entirely by BigScoots.

Mass e-mail, bulk e-mail and spam scripts of any kind are not tolerated on any of the BigScoots servers. In an effort to enforce this policy BigScoots servers are capped at 100 emails per hour per BigScoots account, any more will simply be bounced back to the sender. If for any reason you require more than 100 e-mails per hour, simply open a support ticket stating the reason why the limit should be raised. The raise will be left entirely up to discretion of BigScoots, however if the request is reasonable there is no reason to expect it would not be allowed.

In a further attempt to uphold the BigScoots policy on e-mail and spam in general, BigScoots completely reserves the right to delete, disable or change any website, database, BigScoots account or any component under BigScoots control that does not completely comply with this policy. In certain situations BigScoots may need to issue these alterations in an urgent fashion, in this case BigScoots reserves the full right to do so with or without notice.

V.i Usenet (newsgroups, articles, messages, etc) Spam

BigScoots as with any spam maintains a strong position against Usenet spam. This can consist of but is not limited to posting messages, articles or ads which violate any regulations, charters or rules of any newsgroup or mailing list. With this in mind, any messages that are suitable under these rules and regulations of a newsgroup or mailing list are of course permitted.

VI. Refund, Guarantee and Cancellation Policy

BigScoots operates under a thirty (30) day money back guarantee for all first time BigScoots shared web hosting clients. This guarantee begins at the date of sale and retains its value for a total of thirty (30) consecutive days. This guarantee encompasses only the base cost excluding fees such as but is not limited to domain costs and software licenses. For example, if a BigScoots client was to purchase an annual (15% discount) 9.95 shared hosting plan totaling 101.49 and request a refund inside the thirty day period, the client would receive 90.54 reimbursed due to the scenario of the client also accepting a free .COM domain at checkout valued at 10.95/yr.

Additionally BigScoots operates under a seven (7) day money back guarantee for all first time BigScoots virtual private server (VPS) clients. This guarantee begins at the date of sale and retains its value for a total of seven (7) consecutive days. This guarantee encompasses only the base cost excluding fees such as but is not limited to domain costs, software licenses and virtualization software. For example, if a BigScoots client was to purchase an annual (8% discount) 19.95 VPS plan and a cPanel license at 15.00/mo totaling 400.24 and request a refund inside the seven day period, the client would receive 374.29 reimbursed due to the scenario of the client also choosing a free .COM domain at checkout valued at 10.95/yr and a cPanel license valued at 15.00/mo.

BigScoots currently offers no guarantees or refunds of any kind for any domain, backup, web development or dedicated solution.

If you wish to cancel any of your BigScoots services you may do so providing you give seven (7) days notice prior to your next billing cycle in order to prevent automatic renewal. If you used a PayPal subscription please simply login to your PayPal account and cancel your subscription agreement with BigScoots. Otherwise, if you purchased your BigScoots services through a credit card or any other means please login to your BigScoots account and submit a cancellation ticket request on our support page found Here.

If you received a free domain name upon enrolling in your BigScoots service it is completely acceptable for you to keep the domain that BigScoots registered for you on your behalf. Please be aware that although BigScoots will not charge you any fee for transferring the domain, it is likely whomever you transfer the domain to will require a fee to process it.

If you joined BigScoots under an annual plan and cancel your services prior to the end of the 365 day period, your BigScoots account will continue to remain active until exactly 365 days have passed from the date of your most recent yearly payment. After which all BigScoots services will be terminated unless you renew your BigScoots account prior to the 365 day period expiring.

If you joined BigScoots under a semiannual plan and cancel your services prior to the end of the 182 day period, your BigScoots account will continue to remain active until exactly 182 days have passed from the date of your most recent semiannual payment. After which all BigScoots services will be terminated unless you renew your BigScoots account prior to the 182 day period expiring.

If you joined BigScoots under a quarterly plan and cancel your services prior to the end of the 91 day period, your BigScoots account will continue to remain active until exactly 91 days have passed from the date of your most recent quarterly payment. After which all BigScoots services will be terminated unless you renew your BigScoots account prior to the 91 day period expiring.

If you joined BigScoots under a monthly plan and cancel your services prior to the end of the 30 day period, your BigScoots account will continue to remain active until exactly 30 days have passed from the date of your most recent monthly payment. After which all BigScoots services will be terminated unless you renew your BigScoots account prior to the 30 day period expiring.

BigScoots will treat all data of terminated accounts exactly as outlined in the above section IV.ii.

We do not prorate any part of our billing fees for any unused time. The primary reason for this is due to the fact we must plan resource usage, software costs and other fees (domain costs, etc) for the time period initially billed. Please Contact Us directly for clarification on any issues that may arise.

VI.i Cancellation for lack of payment

Any BigScoots account that experiences unpaid invoices more than three (3) days old may be terminated at any time with or without notice. Prior to termination for lack of payment BigScoots will send a reminder e-mail to the account holder. BigScoots will treat all data of terminated accounts exactly as outlined in the above section IV.ii.

VII. Domain Names

All domain names and domain name extensions are subject to the following domain policies herein.

VII.i Free Domain Names

All new BigScoots 150CC and above shared web hosting packages billed annually are permitted to one (1) free domain name registration for a period of one (1) year or one (1) free domain name transfer. This domain name must be chosen during the initial sign up procedure. To claim the free domain name or domain transfer use coupon code freed, this coupon will relinquish all domain name registration or transfer costs during the initial sign up process. The only free domain name extensions available are located in the below section VII.iii.

If a domain name is not selected during the initial sign up process, you will automatically surrender any claim to a free domain name registration or free domain transfer that was available during the initial sign up process. The free domain registration is for a period of one (1) year. After this period has expired you are held exclusively responsible for the decision to renew the domain name and any renewal fees associated with such actions. If you are not interested in renewing your domain name, simply let the domain name expire.

VII.ii Domain Name Transfers

As mentioned above all new BigScoots 150CC and above shared web hosting packages billed annually are permitted to one (1) free domain name registration for a period of one (1) year or one (1) free domain name transfer.

Outside of this one (1) free domain name transfer on initial signup, you may elect to transfer domain names into your BigScoots account. In this circumstance it will be necessary for you to acquire a transfer key from your current domain registrar. Generally these keys are available through backend interfaces, however it might be necessary to read your domain registrars terms of service (TOS) to confirm their specific procedures. After acquiring the transfer key, simply provide it to BigScoots through our automated checkout procedure and your transfer will be underway. All domain name transfers are equal to the same costs associated with regular domain name registrations.

VII.iii Domain Extensions

The only domain name extensions that BigScoots provides for free as discussed under section VII.i for the first year are the ones to follow:

.COM / .NET / .ORG

With regular domain registration processes at any point the following domain name extensions are available to register:

.COM / .NET / .ORG

These domain names can be freely registered by anyone through the BigScoots automated checkout process.

VII.iv Transfer your Domain Name Away from BigScoots

A situation may arise where you elect to transfer your domain name away from your BigScoots account to any other web hosting company or domain registrar. This can occur at any time and on request presuming your BigScoots account is in a positive financial standing, the domain name being transferred has not been refunded, is fully paid up, maintains no charge backs, your BigScoots account does not have any active or outstanding invoices due and is not in redemption.

VIII. Search Engine Submission

At this present time BigScoots offers no search engine submission or optimization services. If you wish to have any of your BigScoots services submitted or optimized you must seek out alternative options with other search engine optimization (SEO) firms.

IX. Service Refusal

BigScoots reserves the right under all circumstances to completely refuse or refuse any amount of service or services to any client under the sole discretion of BigScoots. Additionally BigScoots completely reserves the right suspend, cancel or terminate any account at any time as BigScoots sees fit. BigScoots will treat all data associated with the termination of an account as outlined in the above section IV.ii.

X. Resource Usage

The following limitations have been put in place by BigScoots in order to preserve the integrity of our services. Under no circumstance may any BigScoots client take part in:

  • The use of 5% or more of the system resources. This includes CPU, memory, storage or any other system resource. There are a number of activities that may lead to such problems; some consist of CGI scripts, FTP, PHP or HTTP. If 5% or more of the system resources are used, an automated system will take over which will suspend the violating account(s) and submit for review by BigScoots staff.
  • With BigScoots VPS services the client may not use their "Burstable" RAM for an excessive period of time where excessive is defined on a case-by-case basis at the sole discretion of BigScoots.
  • Any sort of interactive real-time chat application that requires server resources are prohibited.
  • The operation and running of unattended server side processes at any point are prohibited. Such operations may include but are not limited to any and all daemons, such as IRCD.
  • Running any software that may connect to or cooperate with an Internet Relay Chat (IRC) network or service.
  • Offer services without the consent of BigScoots to third parties which run off of the BigScoots servers.
  • The operation of any gaming servers or game scripts for either single or multi player games that BigScoots has not consented to individually.
  • The running of an email server offering either free or paid email accounts to the general public. Some examples may consist of but are not limited to; Hotmail, Yahoo Mail or Gmail.
  • The operation of an online radio, shout cast and/or movie service that uses BigScoots servers is prohibited.

Under all above circumstances BigScoots reserves the right to immediately suspend the account(s) responsible for such actions and will consider each circumstance individually. BigScoots will arrive at a decision to the extent of the malicious activity and will either reinstate the account(s) with or without a warning or terminate the account(s) completely in accordance with section IV.ii.

XI. Price Change

The amount paid initially for hosting services will not increase from the date of purchase providing the terms of the package do not explicitly state otherwise upon original purchase. BigScoots does however reserve the right to change prices listed throughout the BigScoots website in addition to the resources allocated to each of the BigScoots plans at its own discretion.

XI.i Auto Billing (Reoccurring Payments)

For convenience in order to prevent an interruption in services, BigScoots has employed a reoccurring billing cycle on most monthly, semiannual and annual plans. If you do not want reoccurring payments on your account it is necessary to notify BigScoots at least two days prior to the payment taking place. Failure on your part to notify BigScoots of your wish to not be billed on a reoccurring basis will automatically result in your account being billed as originally agreed and therefore you agree to hold harmless and indemnify BigScoots from any and all claims of wrongful billing.

XII. Bandwidth Usage

Upon purchase you selected and were allocated a specific monthly bandwidth allowance based on the package chosen. As your monthly bandwidth limit is approached an e-mail will be sent to the contact address on file, it is however your sole responsibility to be aware of such limitations and will not hold BigScoots liable for any downtime experienced from account suspensions due to bandwidth overages. If overages are experienced or projected for a certain month, all BigScoots clientele have the option to upgrade to a larger plan, pay $ 0.50 per GB or simply wait until the following months allowances to occur. Bandwidth usage is measured on a monthly basis coinciding with Client's billing cycle.

In the event that a customer exceeds the resources provided, BigScoots at its sole discretion may collect $ 0.50 per GB for the projected overage immediately against the payment method on file. The alternative to this charge is account suspension until the bandwidth charges are brought current.

XII.i Domain Name Account Usage

BigScoots services have differing domain hosting restrictions and must be reviewed prior to purchase. If your BigScoots plan selected allows for more than one domain to be hosted, then all domains will be hosted under a single account under a single control panel.

By using BigScoots resources, under no circumstance are you permitted to do any of the following:

  • Create domains for/with third parties on your BigScoots account. All domain names that are in your control panel must be under your direct administration.
  • Have multiple Control Panels or Web Hosting Managers on a BigScoots account.
  • Resell domains or web hosting of any size to anyone without the individual and direct written consent of BigScoots.

XII.ii Responsibilities and Knowledge of BigScoots Customers

By the use of any BigScoots services a certain level of assumed knowledge of topics consisting of but are not limited to; internet languages, slang, jargon, terminology, protocols and software is understood. This knowledge level a BigScoots client may possess varies greatly in addition to the required knowledge level differing greatly depending upon what the anticipated and desired goals are when using the BigScoots services. The BigScoots client agrees that they possess the necessary knowledge to create their website with the desired content, look and functionality. The customer agrees that it is not the responsibility under any circumstance for BigScoots to provide this knowledge or to create, design, program or help in the designing, creation, programming or publishing of the clients website.

XII.iii Root and SSH Access

Dependent upon the services purchased, BigScoots provides both Root and SSH access only in certain circumstances. If a VPS is purchased, the BigScoots client will maintain Root access. If a Shared Hosting package is purchased, the BigScoots client will maintain SSH access. Under any condition other then what is listed above, the client will maintain no further access to BigScoots servers.

XIII. Disclaimer

BigScoots under no circumstance will be responsible for damages of any kind that your business may suffer. BigScoots makes no warranties of any kind, expressed or implied for services we provide other then the aforementioned guarantees mentioned within this document. BigScoots disclaims any warranty or merchantability or fitness for a particular purpose. This includes but is not limited to, loss of data resulting from delays, non deliveries, hardware and software failures, hacking, sabotage, terrorist attacks, wrong delivery and any and all service interruptions caused by BigScoots and/or its employees.

XIV. Indemnification

Customer agrees that it shall defend, indemnify, save and hold BigScoots harmless from any and all demands, liabilities, losses, costs and claims, including any and all attorney fees asserted against BigScoots, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless BigScoots against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with BigScoots; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from a BigScoots server.

IF LAWSUIT(S) ARE THREATENED AGAINST BIGSCOOTS. If BigScoots is sued or threatened with a lawsuit in connection with BigScoots service(s) provided, we may turn to you to indemnify us and to hold us harmless from the claims and expenses which include but are not limited to attorney fees and other court costs. Under these circumstances you agree that you will upon demand, obtain a performance bond with a reputable bonding company or, if you are unable to obtain a performance bond, that you will deposit money with us to pay for our reasonably anticipated expenses in relation to the matter for the coming year. Such deposit will be drawn down as expenses are incurred, with all account notices sent to the WHOIS contact information provided in association with your domain names and/or account. We shall not be obliged to extend you any credit in relation to such expenses and we may terminate our services for a failure to make or renew such a deposit. We will return any unused deposit one year from the conclusion of the matter.

XV. Potential Changes To The BigScoots Terms of Service (TOS)

BigScoots under all circumstances reserves the right to alter, revise, update and change in anyway the BigScoots Terms of Service (TOS) without notice at anytime under BigScoots sole discretion and can apply any and all changes and updates retroactively.

As a good faith reminder and brief summary to our amazing BigScoots clientele

THE CONTINUED USE OF THE BIGSCOOTS SERVICES AND/OR PRODUCTS CONSTITUTES THE IMPLIED CONFORMITY WITH THE BIGSCOOTS TERMS OF SERVICE (TOS) IN ITS ENTIRETY. BY USING THE SERVICES, THE CLIENT (YOU) AGREE TO BE BOUND BY ALL TERMS ASSOCIATED WITH SAID SERVICES, INCLUDING THIS AGREMEENT.

THE CLIENT'S (YOUR) ONLY RECOURSE IN THE EVENT OF A DISAGREEMENT IS TO TERMINATE THIS CONTRACT AND SERVICE IMMEDIATELY AS DISCUSSED WITHIN THIS AGREEMENT.

Last Updated: Friday, January 28, 2010. 10:30AM EST