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13 Years of Five-Star Reviews
I had the opportunity to test their customer service for a problem I could not solve. They went above and beyond what you might expect. 5 stars customer service. Thanks!
They are extremely fast and professional when I need help, my site is super fast since I am with them. I totally recommend BigScoots.
I messaged them today to ask about switching from Bluehost and Lightsail with Amazon Web Services. Scott, on messenger with their team, was patient, thorough, a REAL HUMAN, and great answering my questions. He was able to help me navigate the site and get what I needed. Looking forward to the migration and seeing the results on Big Scoots hosting, but so far so good!
The more practical hosting with better Cloudflare edge cache setups would be
@BigScoots
Earlier this week, when I read the reviews about how much people LOVE BigScoots, I thought, “Who loves their web host?! Really? Love? No way.” I’ve been on board for only a week, and just now, on my midday hike with my partner and our dogs, I found myself exclaiming, “I LOVE BigScoots!” Best thing I did for myself and my business—moving everything over to BigScoots. My website is now lightning-fast (astonishingly fast), and I feel like I have a real support team, instead of feeling like having to deal with tech stuff is a massive headache of migraine proportions. BigScoots, thank you! You guys are the best. Like Daniel Burge says in his review, “You have me for life.”
BigScoots’ customer support is consistently helpful, patient, and quick to reply. I am happy to be able to set up clients with their services, because I know that if my client needs to submit a support ticket, it will be resolved professionally and to the client’s satisfaction. I won’t have to run interference on my client’s behalf just to get a straight answer, and if I do manage a support ticket on my client’s behalf, it will be a painless process. I very enthusiastically endorse this company!
I’ve had dozens of hosts, BigScoots is clearly the best value, reliable managed host out there. I’ve been with BigScoots for many years. They’re an excellent alternative to companies like WP Engine and way better than companies like HostGator. I’ve had major sites that had sister sites that weren’t hosted by BigScoots. Our sites would be up and stable while the sister sites would go down in a fire. BigScoots is my favorite host of all time and I highly recommend them to everyone.
Can easily recommend @BigScoots for easy managed hosting. We’ve been with them happily for years now.
Big Scoots have been an outstanding service provider to my two businesses. Their support and tech is top class. Thank you for the amazing support you have provided to us over the past several years.
BigScoots is awesome. I have quite a few sites with them, and they have fast servers, good prices, and excellent support. As someone who runs a WordPress maintenance and support company, I enjoy referring them to my clients who are looking to get off slower hosts. I would recommend BigScoots all day!