13 Years of Five-Star Reviews
After an impossibly hard parenting day, my website—my bread and butter—goes all the way down due to a random automatic plugin update. @BigScoots came through with their excellent and fast customer service and fixed it for me WHILE fixing another issue simultaneously. Amazing.
I was recommended to BigScoots, and what a great decision I made to have them as my managed hosting site. Sure, there are many hosting companies out there, but then you’re just another cog in the machine. BigScoots is reliable, attentive, has great support, and helps you with whatever is going on with your website quickly. I have worked with many companies as a graphic designer, and BigScoots ranks right at the top. I definitely recommend them.
Justin, Scott and Jay thank you for your incredible service! Prompt reply time, professional personable technical support and above all a willingness to help fix any problem big or small are just three of the reasons I’m so glad i made the switch!
Big Scoots has amazing customer service, knowledgeable staff, and a great platform. Everyone goes above and beyond to help you with every need, especially if you are a tech novice. The response time is quick. I was with another company before Big Scoots, and there is huge difference in the level of support. Highly recommend!
Shout out to @BigScoots for giving me a no questions asked refund when I double paid a bill. You all are the greatest and have wonderful customer service
Just moved my wife’s blog to @bigscoots. I know, strange name, but their support has been excellent and is as responsive as advertised.
I cannot tell you how much I love @BigScoots web hosting. Every time my website is doing something fidgety they have it sorted within an hour. In a world where it’s hard to find good help this is such a stand out service.
Hands down, the best hosting company I’ve ever worked with. Customer service is second to none. I recently had an issue with two websites and Justin was immediately able to find out what was going on and fix everything. If you’re looking for fast, reliable hosting and top-notch customer service, then I definitely recommend Big Scoots.
I have been with BigScoots for 6 years and their service and performance has been top-notch, very fast response to my inquiries. All issues are Solved very quickly and the technical support is some of the best in the industry. BigScoots has several hosting tiers, everything to fit your needs and excellent prices, you always get more hosting and features for your dollar. I highly recommend BigScoots, fantastic customer service and support. DigitalPorch highly recommends BigScoots.
Very responsive, reasonably priced, and very fast.