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13 Years of Five-Star Reviews
Big thumbs up for BigScoots – easy migration of our site, the team worked hard to get us dramatic speed increases, and they have a helpful and responsive support team!
Excellent quality, clear responses, fast turn around time and the interface is easy to use. I’m never going back to my old hosting providers. Goodbye long wait times! From the moment Bigscoots was recommended to me by Katie, all my hosting headaches started to go away. Whenever I deal with the Bigscoots team, I’ve always been guided to a quick and easy solution. I didn’t even need to follow up. Wherever I check in, my tickets are already answered and requests resolved. They’re very proactive! I’m certainly shifting my projects to Bigscoots when it’s renewal time. Can’t wait! Thank you Bigscoots! HIGHLY RECOMMENDED!
I highly recommend BigScoots. Their customer service is professional, kind, and caring. They give their all to each and every customer, regardless of the kind of account you have or the amount you pay them. Needless to say, they always go above and beyond. Customer Support is out of this world. Few companies IMHO have this kind of support nowadays. I am computer illiterate. They are always able to communicate with the utmost respect and kindness. I appreciate a business that can treat all their clients with the same professional and caring manner. It is not so with all companies. Not to mention, that their service is always fast. Needless, to say, they have made me a loyal customer. I wish to thank the company and the whole team for all they do. Excellent quality, quick response time, and technical support all in a friendly, professional manner. I hope that Justin and Sadiq get huge KUDOS for all they do! Thank you guys for all you do!!
I had the opportunity to test their customer service for a problem I could not solve. They went above and beyond what you might expect. 5 stars customer service. Thanks!
I’ve used many hosts over the years, but BigScoots by far has provided the best experience! I have moved most of my clients and friends over the BigScoots in the last year because their support is top notch and, although hosting is hosting, their user dashboard is so easy to navigate! No more confusion!
I love @bigscoots. They just fixed my problem in six minutes. So good.
I absolutely recommend BigScoots to anyone who wants a fast and reliable website. All my websites are hosted on their platform, and I have no complaints. They are quick with support, answering questions, not to mention the easy behind-the-scenes platform to use even for non-techy people. Thanks, BigScoots!
Shout out to @BigScoots for giving me a no questions asked refund when I double paid a bill. You all are the greatest and have wonderful customer service
Me: Breaks website, has no idea how to fix it, frantically e-mails @BigScoots for help. Bigscoots: *replies within 2 minutes* We’re looking into this now. BS: *fixes within 20 minutes* We’ve fixed this for you, please check if it all works on your end. My heroes.
After an impossibly hard parenting day, my website—my bread and butter—goes all the way down due to a random automatic plugin update. @BigScoots came through with their excellent and fast customer service and fixed it for me 🥹 WHILE fixing another issue simultaneously. Amazing.