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13 Years of Five-Star Reviews
Since I moved my website to Big Scoots last year I have been so impressed with the service they provide. Aside from not having to worry about how my site is running, their customer service is second to none! They respond to concerns immediately and they go above and beyond to help me out. I am so glad I made the move over to Big Scoots!
Smooth and easy to work with. I didn’t have to be an expert to get my website transferred; they did it all for me! Seamlessly and fast. Quick to respond to emails and chat. Well-explained next steps and guidance. Good work, guys.
Super job by the BigScoots team. I had been with Bluehost for many years and just couldn’t take them anymore, with my site going down on a regular basis. But BigScoots came to the rescue and my site loads so much faster since I switched – Colette Connolly, founder, Ireland on a Budget.
I’ve used many hosts over the years, but BigScoots by far has provided the best experience! I have moved most of my clients and friends over the BigScoots in the last year because their support is top notch and, although hosting is hosting, their user dashboard is so easy to navigate! No more confusion!
Excellent quality, clear responses, fast turn around time and the interface is easy to use. I’m never going back to my old hosting providers. Goodbye long wait times! From the moment Bigscoots was recommended to me by Katie, all my hosting headaches started to go away. Whenever I deal with the Bigscoots team, I’ve always been guided to a quick and easy solution. I didn’t even need to follow up. Wherever I check in, my tickets are already answered and requests resolved. They’re very proactive! I’m certainly shifting my projects to Bigscoots when it’s renewal time. Can’t wait! Thank you Bigscoots! HIGHLY RECOMMENDED!
The level of customer service – personal customer service with a real person is absolutely unheard of in my 14 years on WordPress. The speed of support is MINUTES. Literally. I have no idea how they do it. But I love ’em! And you will too!
Excellent site speed and reliability. Excellent customer service – always available to help with questions. The best decision I ever made was to switch to BigScoots for my sites.
Leave bluehost and go to @BigScoots. It was the best thing I ever did for my website.
Can’t say enough about BigScoots as a webhost. Had an issue with WordPress this morning and emailed them at 6:54am and by 7:00am they emailed me back saying the issue was fixed. With the other guys I was with I would have still been on hold trying to talk to an actual representative. Well done Big Scoots!
BigScoots knows customer service. They are lightning-fast and have handled every request with professionalism and speed. I’ve dealt with all sorts of web hosts, and these guys are hands down the best. I would recommend them to anyone who needs a solid, reliable host.