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13 Years of Five-Star Reviews
Just a FYI and overall shout out. I had to completely rebuild my website from the ground up this weekend after my old host made some critical errors and almost lost my entire blog history. That’s almost 5 years of content and close to 300 individual posts, projects and reviews that would have taken months to recreate. But I wanted to give a shout out to BigScoots who were AMAZING in my transition from Go Daddy. If you’re looking for a host or have doubts about your current one, the customer service and communication is top notch. It took me 3 days, half a dozen disconnected chats and calls with support and hold times exceeding 70 minutes just to get in touch with someone over at Go Daddy and have a partial resolution. Take it from me… scoot over to Big Scoots.
I use @BigScoots and adore them! I moved to them from another host and they transferred my whole site for me in under an hour! My site got faster too and I pay under £10 per month.
Really great customer support experiences. Friendly, fast, responsive, and great product – will be staying with them for a while!
Like be responsible for its hardware and maintenance? I have @BigScoots for that. ❤
Amazing support, proactive, and expert. Quite happy that I switched several weeks ago; really could not ask for a better experience!
What an upgrade from my previous hosting platform! Your support is always quick to respond and take care of any issues I’ve experienced. Their follow-up is always appreciated as well!
I have had many questions as I am learning how to do all the things. Every time I submit a ticket, I get a response within hours (if not sooner). The guys at BigScoots have very patiently guided me through all of my issues (none of which were on their end of things). I appreciate the excellent customer service. Thank you!!
I have never experienced better customer service. Justin and the rest of the BigScoots team are top-notch and deserve praise. I recommend BigScoots to anyone looking to host a website.
We love BigScoots and will never change hosting companies! One of my team scoured the web a couple of years ago looking for a new hosting provider because HostGator was not cutting it anymore. She did a ton of research and recommended BigScoots. They are absolutely incredible, super responsive, helpful and when I open a ticket instead of someone on my team who is a technical person (I’m super non-techie) they are patient and incredibly helpful. They’ve solved several big glitches for us… (that between you and me… were probably our fault) We LOVE BigScoots.
The best hosting company I’ve ever used, with amazing customer service. It helps me to always be calm about my site because I know I can always rely on their help.