13 Years of Five-Star Reviews
We love BigScoots and will never change hosting companies! One of my team scoured the web a couple of years ago looking for a new hosting provider because HostGator was not cutting it anymore. She did a ton of research and recommended BigScoots. They are absolutely incredible, super responsive, helpful and when I open a ticket instead of someone on my team who is a technical person (I’m super non-techie) they are patient and incredibly helpful. They’ve solved several big glitches for us… (that between you and me… were probably our fault) We LOVE BigScoots.
Big Scoots have been an outstanding service provider to my two businesses. Their support and tech is top class. Thank you for the amazing support you have provided to us over the past several years.
Just a FYI and overall shout out. I had to completely rebuild my website from the ground up this weekend after my old host made some critical errors and almost lost my entire blog history. That’s almost 5 years of content and close to 300 individual posts, projects and reviews that would have taken months to recreate. But I wanted to give a shout out to BigScoots who were AMAZING in my transition from Go Daddy. If you’re looking for a host or have doubts about your current one, the customer service and communication is top notch. It took me 3 days, half a dozen disconnected chats and calls with support and hold times exceeding 70 minutes just to get in touch with someone over at Go Daddy and have a partial resolution. Take it from me… scoot over to Big Scoots.
Best hosting service ever! Anytime I need help the support team is right there to assist. No question is too small and everything is easy. I only wish I had switched sooner.
Big shout out to your services. I want to thank your support for there awesome services. Yesterday i became a client and within 2,5 hours i was ready to go… where it took me more then 1,5 week with an other hosting company. So thank you very much!
The absolutely best customer service and support anywhere. There is just no other company that does what they do. I’ve been working with BigScoots for 3.5 years since I transitioned from Squarespace and can’t say enough good things about them. If you want to be in the best hands, BigScoots has you covered.
Fabulous customer service (I know that’s almost unheard of with hosting companies) and excellent product. A company I’m happy to be a customer of.
This is the host to go with, period. My site speed has improved dramatically since switching. Their customer is unmatched. I swear, they reply to my emails before I even send them. After being with a different host company for the first few years of my site’s life, I am so glad I went with BigScoots.
Very competent and fast customer support!
I’ve been with BigScoots for 8 years now. They have always been great, never been down once during that time to my knowledge. Also, I’m no hosting wizard, and every time I have had a problem on the hosting side of things, they have ALWAYS helped me. I’m a customer for life and recommend using these guys to park your domain.