Our team is a globally and culturally diverse group of exceptional humans. We all share a passion for customer success and are driven to do better every day. BigScoots began 13 years ago with the vision of doing hosting better, and our team carries that mission forward every single day.
Why Do You Recommend BigScoots To Your Clients?
Skylar Bowker
, Feast Design Co.
“When you are managing the technical side of things yourself you can spend 20+ hours a week on it just trying to keep on top of things. But when you move to an entirely managed WordPress service like BigScoots, that drops down to, maybe, 15 minutes a week at a max!”
“When it comes to BigScoots, we suggest it because its quality servers, quality software and quality service. The customer service – no one even gets close to it within the hosting world. All other hosting providers you’ve just blown by.”
“BigScoots solves all of our clients problems so well. They know our clients specific needs. They know how to serve high traffic and high performing sites extremely well.”
“Hosting is foundational for SEO. For us, having an environment like BigScoots’ where you make it easy for people to migrate, you provide a great hosting environment and great customer service it just makes it easy for us. We always see an improvement in performance and SEO when moving clients to BigScoots.”
“BigScoots is my first recommendation for a host. Hands down. No questions asked. When someone asks who they should host with, I always say BigScoots!”
“What BigScoots does is make their customers feel special. When a customer feels special, they build loyalty and trust to that brand they’re working with, and you guys do that so well!”
Meet the team! We’re a diverse group of humans with diverse areas of expertise, who are located around the world and are deeply passionate about our client’s success. We form real partnerships with our clients, are here 24/7 proactively monitoring your site and available within ~90 seconds to dive deep when it matters most.
My name is Scott and as CEO and one of the co-founders, I oversee all executive operations. I am responsible for all vendor partnerships, business forecasting, and working directly with customers learning about what BigScoots does well, what might be improved upon, and how to expand products and services to better serve BigScoots customers.
My name is Justin and as SVP, Lead Systems Engineer and one of the co-founders, I control the BigScoots helm in day-to-day operations. I apply my knowledge to handle support and network related tickets from the most basic through to the incredibly complex. In addition to overseeing the support desk, I take lead on all configuration, proactive monitoring and long term maintenance of the BigScoots infrastructure.
I’m James, the COO of BigScoots, and I have over a decade and a half of experience in the managed web hosting industry. I oversee our company’s operations to ensure we’re delivering exceptional customer service and high-performance hosting solutions. I’m passionate about technology and continually improving our solutions to meet the unique needs of our clients. I make it a priority to stay up-to-date with the latest trends and technologies, and when I’m not working, I love exploring new hiking trails and spending time in nature.
Adam,
Team Manager
As the Team Manager, I use my expertise to oversee the training and development of our engineers, onboarding new employees as well as handling support via the help desk.
Zack,
Lead Systems Admin
Adept at maintaining and securing WordPress sites for optimal performance
Prasul,
Lead Systems Admin
Lives in binaries and logs, smitten by the matrix digital rain!
Katie,
Marketing Manager
Hey! I’m Katie. I handle marketing, sales, customer success & have my toe in lots of other areas! I love animals & travelling, which is usually what you can find me doing outside of work! 🙂
Gibu,
Systems Admin
Hey, I’m Gibu. I’m passionate about providing personalized care to our clients and helping them identify the issues.
Zach,
Product Specialist
Hello, I’m Zach, and I specialize in Cloudflare Enterprise and improving website performance for our customers.
Julian,
Systems Admin
Server tech guru with 11+ years of experience. Apart from work, I enjoy living a healthy lifestyle through sports, swimming and pursuing educational and ethical self-development.
JK,
Systems Admin
10+ years of IT experience, expert in troubleshooting, configuration, and implementation. Passionate about technology and innovative solutions.
Dr. Khan,
Systems Admin
An actual medical doctor, repurposing his skills to heal your websites.
Michael,
Systems Admin
I’m Michael! Committed to providing every BigScoots client with the attention to detail and efficient support they deserve.
Sadiq,
Systems Admin
Hi, I’m Sadiq, a systems administrator with BigScoots! In my free time you can find me reading fiction books, listening to music, and playing video games.
Shib,
Systems Admin
I am dedicated to providing exceptional customer service and always ensuring smooth operations for clients.
Jay,
Systems Admin
Hey, I’m Jay! A tech wizard who is unceasingly energized by curiosity.
Nicolaj,
Network Admin
Hi! I’m Nicolaj and I handle the day-to-day network operations and deployment of new network devices.
Sandy,
Customer Success
Hey, I’m Sandy! I’m here to help you reach your goals! Outside of work, you can find me listening to music and cooking/baking with my toddler.
13 Years of Five-Star Reviews
You won’t find a better web host out there. Honest, super fast support + very reasonable rates = No excuse to leave your current frustrating host and come to BigScoots. Been with them since September and I couldn’t be happier!
@BigScoots win: 2 sites moved to their hosting in hours after a chat w/their support team this morning to explore the option of us moving from #Bluehost & AWS #Lightsail. we WANT to promote this awesome option! #bloggers #webhosting
What ABSOLUTELY WONDERFUL customer service! Always a great experience whenever I have to open a support ticket. They are super helpful and always solve my issue. Never had a bad experience with these guys!
I had a great experience with Bigscoots. They guided me throughout the process and I appreciate their prompt customer care. I would recommend Bigscoots for web hosting.
I have been with BigScoots for 3 years now. They are always quick to respond and take care of problems when I submit a ticket. I am not a technical person and they are always patient and good about helping my understand what I need to do. They take excellent care of their customers. Thanks to everyone at BigScoots!
BigScoots has the ultimate customer service, they go above and beyond with any issue and respond in minutes no matter what time of the day it is. Friendly, patient, helpful and of course the hosting is top notch. I highly recommend them.
I’ve tried many hosting solutions in my 15 years of blogging. For the past year, I’ve been using @BigScoots and I’m quite satisfied with the service, up-time, and security.
All of our infrastructure here at BigScoots is owned and operated entirely by us. Being in complete control of the process start-to-finish means we know your environment inside and out.
Industry partnerships
We’ve spent years forming relationships with industry experts and service leaders, providing integrated workflows and industry leading service.
We’re growing!
3 years in a row being listed on Fortune5000’s list of the fastest growing companies in America means that we’re a growing, happy, exciting company that you can count on to be here to grow with you.