What Makes BigScoots Better

Our team is a globally and culturally diverse group of exceptional humans. We all share a passion for customer success and are driven to do better every day. BigScoots began 14 years ago with the vision of doing hosting better, and our team carries that mission forward every single day.

Why Do You Recommend BigScoots To Your Clients?

“Hosting is foundational for SEO. For us, having an environment like BigScoots’ where you make it easy for people to migrate, you provide a great hosting environment and great customer service it just makes it easy for us. We always see an improvement in performance and SEO when moving clients to BigScoots.”
“BigScoots is my first recommendation for a host. Hands down. No questions asked. When someone asks who they should host with, I always say BigScoots!”
“BigScoots solves all of our clients problems so well. They know our clients specific needs. They know how to serve high traffic and high performing sites extremely well.”
“When it comes to BigScoots, we suggest it because its quality servers, quality software and quality service. The customer service – no one even gets close to it within the hosting world. All other hosting providers you’ve just blown by.”
“When you are managing the technical side of things yourself you can spend 20+ hours a week on it just trying to keep on top of things. But when you move to an entirely managed WordPress service like BigScoots, that drops down to, maybe, 15 minutes a week at a max!”

What Keeps You Hosting With BigScoots?

“Hosting with BigScoots is the best money I spend every month!”

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“It was almost too good to be true. I knew I’d be with BigScoots forever!”

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“You’re making it easy, and providing great customer service that checks all the boxes for us.”

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“The more clients we have hosting with BigScoots, the easier our lives are…everything runs smoother and better.”

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“It’s quality software and quality customer service. No one even gets close to it within the hosting industry in the way BigScoots does!”

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“BigScoots solves all of our clients problems so well!”

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“100% of the responses we get back from our clients when asked about BigScoots are positive!”

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“I moved over to BigScoots in 2013, and I’ve never looked back!”

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“What BigScoots does is make their customers feel special. When a customer feels special, they build loyalty and trust to that brand they’re working with, and you guys do that so well!”

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A Team You Can Trust

Meet the team! We’re a diverse group of humans with diverse areas of expertise, who are located around the world and are deeply passionate about our client’s success. We form real partnerships with our clients, are here 24/7 proactively monitoring your site and available within ~90 seconds to dive deep when it matters most.

I am a passionate technical leader with over a decade of experience. I thrive on crafting innovative solutions for a wide array of challenges. Outside work, my passions include exploring new destinations & occasionally getting behind the wheel of a race car.
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As the Team Manager, I use my expertise to oversee the training and development of our engineers, onboarding new employees as well as handling support via the help desk.
zack
Adept at maintaining and securing WordPress sites for optimal performance
Prasul Headshot prasul casual
Lives in binaries and logs, smitten by the matrix digital rain!
Katie Headshot katie casual
Hey! I’m Katie. I handle sales, client success & marketing. I love animals & travelling, which is usually where you can find me outside of work! 🙂
I’m Saumya – an engineer, problem solver, WordPress and Cloudflare expert. I like to solve any and all technical problems, and play with all kinds of codes.
Gibu Headshot gibu casual
Hey, I’m Gibu. I’m passionate about providing personalized care to our clients and helping them identify the issues.
Zach Headshot zach casual
Hello, I’m Zach, and I specialize in Cloudflare Enterprise and improving website performance for our customers.
Server tech guru with 11+ years of experience. Apart from work, I enjoy living a healthy lifestyle through sports, swimming and pursuing educational and ethical self-development.
JK Headshot jk casual
10+ years of IT experience, expert in troubleshooting, configuration, and implementation. Passionate about technology and innovative solutions.
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An actual medical doctor, repurposing his skills to heal your websites.
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I am dedicated to providing exceptional customer service and always ensuring smooth operations for clients.
Sadiq Headshot
Hi, I’m Sadiq, a systems administrator with BigScoots! In my free time you can find me reading fiction books, listening to music, and playing video games.
Hi! I’m Nicolaj and I handle the day-to-day network operations and deployment of new network devices.
Michael Headshot michael casual
I’m Michael! Committed to providing every BigScoots client with the attention to detail and efficient support they deserve.
Hey, I’m Sandy! I’m here to help you reach your goals! Outside of work, you can find me listening to music and cooking/baking with my toddler.
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Hey, I’m Jay! A tech wizard who is unceasingly energized by curiosity.
Hello there weary traveler, I am Les. If it’s electronic or mechanical, there is a good chance I want to take it apart and see how it works. Most of the time, I can even put it back together!
Hey! I am Lijith. For over 10 years, I have dedicated myself to configuring and troubleshooting system/network-wide issues. My greatest satisfaction comes from helping others and solving technical problems. In my free time, I enjoy driving, listening to music, and researching new system-related topics to enhance security.
Hi! I’m Minhal. As a tech troubleshooter by day, I wield my skills in the world of servers. Beyond the code, I indulge in cycling adventures, soccer matches, and immersing myself in the world of video games.
Hello! I’m Katya. Passionate about top-notch customer service at BigScoots! Family, plants, music, and furry friends fill my free time.
Hello! I’m Zachary. I’m a coder, sysadmin, and security specialist. If I have your ticket, rest assured you can count on a detailed response. Outside of BigScoots, I am a gamer, a foodie, and bike rider.
Hi, I’m Aidan. I am a part of the BigScoots client success team, with a passion for web development, using my passion to help you make the best decisions for your site.
A seasoned digital veteran passionate about hosting, providing excellent customer service, and helping others. Outside of IT, I’m a maker, gardener, and outdoor enthusiast.
Hello, Asher here. I’m a dedicated system administrator with a passion for maintaining and optimizing IT infrastructure. I have an experience of 8 years in the hosting world. Outside of work, I love traveling and exploring new places.
Hi! I’m Ali, a systems administrator at BigScoots with more than 5 years of experience in web hosting and customer support. When I’m not working, I love traveling and discovering new destinations.
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14 Years of Five-Star Reviews

I really like how they alarm their customers about things that are not directly related to their business but can affect the customers. For example, once they warned against updating to a certain WP version because it was not stable enough. Good job!
Five Stars
Yah well @BigScoots already has great security, firewall & even Cloudflare Magic Transit in place.
Five Stars
they always there to help. that is a big plus for those that aren’t very techy.
Five Stars
Big shout out to your services. I want to thank your support for there awesome services. Yesterday i became a client and within 2,5 hours i was ready to go… where it took me more then 1,5 week with an other hosting company. So thank you very much!
Five Stars
Bigscoots’ customer service is incredible! I just worked with their representative, Katie, and she went above and beyond to help me migrate over a second website. I’ve been with BigScoots for a year and their service far exceeds the three hosting companies I previously worked with.
Five Stars
Excellent service, their support is effective, always solve my problems.
Five Stars
I’m on @BigScoots best support of ANY host I’ve been on. Was with them for years and stupidly left for Siteground and ended up coming back to Bigscoots. I’m not connected with Bigscoots in any way, but they are seriously good. Any issue they’re on it.
Five Stars
Best customer service ever! Really love these guys, they’ve been hosting my blog for a couple of years now.
Five Stars
This is the host to go with, period. My site speed has improved dramatically since switching. Their customer is unmatched. I swear, they reply to my emails before I even send them. After being with a different host company for the first few years of my site’s life, I am so glad I went with BigScoots.
Five Stars
I migrated from Bluehost about a year ago. The transition was seamless, and I went from literally no support, to full customer service. They answer so quickly and never make me feel guilty for asking silly questions (I am terrible at “tech” stuff, so I ask a lot of questions). Also, within a few weeks of switching, I started passing core web vitals! Highly recommend!
Five Stars
We Own Everything Graphic

We own everything

All of our infrastructure here at BigScoots
is owned and operated entirely by us. Being in complete control of the process start-to-finish means we know your environment inside and out.

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Industry partnerships

We’ve spent years forming relationships with industry experts and service leaders, providing integrated workflows and industry leading service.

We’re growing!

3 years in a row being listed on Fortune5000’s list of the fastest growing companies in America means that we’re a growing, happy, exciting company that you can count on to be here to grow with you.

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Our Environmental Impact

4,000

Trees in our forest

27

Months of climate impact

609t

of carbon reduction