What Makes BigScoots Better

Our team is a globally and culturally diverse group of exceptional humans. We all share a passion for customer success and are driven to do better every day. BigScoots began 14 years ago with the vision of doing hosting better, and our team carries that mission forward every single day.

Why Do You Recommend BigScoots To Your Clients?

“When you are managing the technical side of things yourself you can spend 20+ hours a week on it just trying to keep on top of things. But when you move to an entirely managed WordPress service like BigScoots, that drops down to, maybe, 15 minutes a week at a max!”
“When it comes to BigScoots, we suggest it because its quality servers, quality software and quality service. The customer service – no one even gets close to it within the hosting world. All other hosting providers you’ve just blown by.”
“BigScoots is my first recommendation for a host. Hands down. No questions asked. When someone asks who they should host with, I always say BigScoots!”
“Hosting is foundational for SEO. For us, having an environment like BigScoots’ where you make it easy for people to migrate, you provide a great hosting environment and great customer service it just makes it easy for us. We always see an improvement in performance and SEO when moving clients to BigScoots.”
“BigScoots solves all of our clients problems so well. They know our clients specific needs. They know how to serve high traffic and high performing sites extremely well.”

What Keeps You Hosting With BigScoots?

“Hosting with BigScoots is the best money I spend every month!”

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“It was almost too good to be true. I knew I’d be with BigScoots forever!”

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“You’re making it easy, and providing great customer service that checks all the boxes for us.”

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“The more clients we have hosting with BigScoots, the easier our lives are…everything runs smoother and better.”

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“It’s quality software and quality customer service. No one even gets close to it within the hosting industry in the way BigScoots does!”

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“BigScoots solves all of our clients problems so well!”

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“100% of the responses we get back from our clients when asked about BigScoots are positive!”

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“I moved over to BigScoots in 2013, and I’ve never looked back!”

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“What BigScoots does is make their customers feel special. When a customer feels special, they build loyalty and trust to that brand they’re working with, and you guys do that so well!”

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A Team You Can Trust

Meet the team! We’re a diverse group of humans with diverse areas of expertise, who are located around the world and are deeply passionate about our client’s success. We form real partnerships with our clients, are here 24/7 proactively monitoring your site and available within ~90 seconds to dive deep when it matters most.

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14 Years of Five-Star Reviews

I have managed my website for 11 years. With help from a wonderful techy daughter we have had real good success. Many decisions had to be made but the best decision we ever made was moving our site to BigScoots. It is so nice to have support that actually cares about what is important to its customers. Can not thank the owners & staff enough. Thank you so much.
Five Stars
Best hosting on the planet. I’ve tried 50+
Five Stars
Big Scoots has wonderful service! Always there to help with support and quickly responds!! Thanks, Big Scoots Support Team
Five Stars
Amazing support, proactive, and expert. Quite happy that I switched several weeks ago; really could not ask for a better experience!
Five Stars
Best support and knowledge of WP environment ever. Our WordPress is flying.⚡
Five Stars
I moved to BigScoots 3 years ago and have been especially happy with the excellent support. I haven’t had many issues, but they have all been answered and resolved very quickly. Great host!
Five Stars
The absolutely best customer service and support anywhere. There is just no other company that does what they do. I’ve been working with BigScoots for 3.5 years since I transitioned from Squarespace and can’t say enough good things about them. If you want to be in the best hands, BigScoots has you covered.
Five Stars
BigScoots has been one of the best investments for my business. Customer service is absolutely amazing – fast and effective!
Five Stars
One thing I really like about WP hosting with @BigScoots is they provide and set up SMTP for you.
Five Stars
I am a passionate technical leader with over a decade of experience. I thrive on crafting innovative solutions for a wide array of challenges. Outside work, my passions include exploring new destinations & occasionally getting behind the wheel of a race car.
zack
Adept at maintaining and securing WordPress sites for optimal performance
Prasul Headshot prasul casual
Lives in binaries and logs, smitten by the matrix digital rain!
Katie Headshot katie casual
Hey! I’m Katie. I handle sales, client success & marketing. I love all 4-legged creatures & spending time outdoors, which is usually where you’ll find me outside of BigScoots. 😍
I’m Saumya – an engineer, problem solver, WordPress and Cloudflare expert. I like to solve any and all technical problems, and play with all kinds of codes.
dean casual
As the Team Manager, I use my expertise to oversee the training and development of our engineers, onboarding new employees as well as handling support via the help desk.
Gibu Headshot gibu casual
Hey, I’m Gibu. I’m passionate about providing personalized care to our clients and helping them identify the issues.
Zach Headshot zach casual
Hello, I’m Zach, and I specialize in Cloudflare Enterprise and improving website performance for our customers.
Server tech guru with 11+ years of experience. Apart from work, I enjoy living a healthy lifestyle through sports, swimming and pursuing educational and ethical self-development.
JK Headshot jk casual
10+ years of IT experience, expert in troubleshooting, configuration, and implementation. Passionate about technology and innovative solutions.
Baber Headshot
An actual medical doctor, repurposing his skills to heal your websites.
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I am dedicated to providing exceptional customer service and always ensuring smooth operations for clients.
Sadiq Headshot
Hi, I’m Sadiq, a systems administrator with BigScoots! In my free time you can find me reading fiction books, listening to music, and playing video games.
Hi! I’m Nicolaj and I handle the day-to-day network operations and deployment of new network devices.
Hey, I’m Sandy! I’m here to help you reach your goals! Outside of work, you can find me listening to music and cooking/baking with my toddler.
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Hey, I’m Jay! A tech wizard who is unceasingly energized by curiosity.
Hello there weary traveler, I am Les. If it’s electronic or mechanical, there is a good chance I want to take it apart and see how it works. Most of the time, I can even put it back together!
Hey! I am Lijith. For 10 years, I have dedicated myself to configuring & troubleshooting system/network-wide issues. I enjoy helping others & solving technical problems. In my free time, I like driving, listening to music, and researching.
Hello! I’m Katya. Passionate about top-notch customer service at BigScoots! Family, plants, music, and furry friends fill my free time.
Hi, I’m Aidan. I am a datacenter technician with BigScoots. I am passionate about web architecture and design, leveraging my talents to best handle your site’s physical backend.
A seasoned digital veteran passionate about hosting, providing excellent customer service, and helping others. Outside of IT, I’m a maker, gardener, and outdoor enthusiast.
Hi, I’m Asher. I’m a dedicated system admin with a passion for maintaining & optimizing IT infrastructure. I have 8 years of experience in the hosting world. Outside of work, I love traveling & exploring new places.
Hi! I’m Ali, a systems admin at BigScoots with 5 years of experience in web hosting & customer support. When I’m not working, I love traveling & discovering new destinations.
Hi, I’m Abdal Khan, a systems admin at BigScoots. In my downtime I’m all about exploring technology, video games & getting lost in a good book. I also love traveling & uncovering new experiences along the way.
Hi, I’m Jane! I’m passionate about providing excellent customer service! In my free time I love to spend time with my family, listen to music, and spend time outdoors.
Problem solver by day, avid Kindle reader when not doing that.
Your typical tech geek with a side of gym going and drone flying enthusiasm.
We Own Everything Graphic

We own everything

All of our infrastructure here at BigScoots
is owned and operated entirely by us. Being in complete control of the process start-to-finish means we know your environment inside and out.

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Industry partnerships

We’ve spent years forming relationships with industry experts and service leaders, providing integrated workflows and industry leading service.

We’re growing!

3 years in a row being listed on Fortune5000’s list of the fastest growing companies in America means that we’re a growing, happy, exciting company that you can count on to be here to grow with you.

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Our Environmental Impact

4,945

Trees in our forest

31

Months of climate impact

832t

of carbon reduction