13 Years of Five-Star Reviews
I am not one to usually make a comment or recommendation for any company. But sometimes things happen that warrant a comment. I have only been with BigScoots for a little over a month now but can’t thank them enough for all the hard work they have done on my account. Justin and I have been communicating back and forth for weeks now trying to get a particularly nasty email problem that I was having fixed. I won’t go into all the details but suffice it to say that he and Scott worked with me when they should have just told me to pound sand and move on. I was a pain but these guys held their cool and found out what the problem was and got done. Scott and Justin, you guys are the best and I will tell everyone I know about your service.
I have been very impressed with BigScoots. I ended up getting both of my sites migrated to BigScoots in just a couple of hours. The service was fantastic, and everything was done quickly and efficiently. I’ve been with another host for years, and their service has never been so personable or efficient. I’ve also had my sites hacked multiple times over the years, and when that happens it is like pulling teeth to try and get someone to help, even with the security monitoring add-ons and additional services I was paying for. It would always be multiple days before things were fixed, and the site would lose revenue, none of which they ever cared about. This is not the case with BigScoots. They are a full service hosting company and watch over the sites, which gives me peace of mind. They also don’t have up charges for SSL certificates and many add-ons. They are just included, which is very nice. I honestly feel like I’m going to be in real good hands with BigScoots, and am excited to be with a new host. Thank you!
Justin, Scott and Jay thank you for your incredible service! Prompt reply time, professional personable technical support and above all a willingness to help fix any problem big or small are just three of the reasons I’m so glad i made the switch!
I was recommended to BigScoots, and what a great decision I made to have them as my managed hosting site. Sure, there are many hosting companies out there, but then you’re just another cog in the machine. BigScoots is reliable, attentive, has great support, and helps you with whatever is going on with your website quickly. I have worked with many companies as a graphic designer, and BigScoots ranks right at the top. I definitely recommend them.
Thanks guys. That was fast. Great service as always.
Honestly probably the best customer support I’ve ever seen – very knowledgeable and patient. They resolve issues fast and even teach you how to do stuff!
They are extremely fast and professional when I need help, my site is super fast since I am with them. I totally recommend BigScoots.
Bigscoots is a great hosting company. Very helpful and very responsive. Highly recommended if you need a hosting company! @BigScoots #webhosting
Jay Eskenazi https://www.linkedin.com/in/jayeskenazi
I highly recommend BigScoots. Their customer service is professional, kind, and caring. They give their all to each and every customer, regardless of the kind of account you have or the amount you pay them. Needless to say, they always go above and beyond. Customer Support is out of this world. Few companies IMHO have this kind of support nowadays. I am computer illiterate. They are always able to communicate with the utmost respect and kindness. I appreciate a business that can treat all their clients with the same professional and caring manner. It is not so with all companies. Not to mention, that their service is always fast. Needless, to say, they have made me a loyal customer. I wish to thank the company and the whole team for all they do. Excellent quality, quick response time, and technical support all in a friendly, professional manner. I hope that Justin and Sadiq get huge KUDOS for all they do! Thank you guys for all you do!!
I use @BigScoots and adore them! I moved to them from another host and they transferred my whole site for me in under an hour! My site got faster too and I pay under £10 per month.