13 Years of Five-Star Reviews
The customer service is outstanding. They have literally never taken more than 10 minutes to get back to me. With site ground, I always had to fight to get someone on the phone to even hopefully get some thing resolved. With Big Scoots? A human is on it every time
WOW! Talk about epic customer service, fantastic site speed, and going the extra mile. Love the crew at BigScoots!
Shout out to @BigScoots for giving me a no questions asked refund when I double paid a bill. You all are the greatest and have wonderful customer service
After an impossibly hard parenting day, my website—my bread and butter—goes all the way down due to a random automatic plugin update. @BigScoots came through with their excellent and fast customer service and fixed it for me WHILE fixing another issue simultaneously. Amazing.
Although it’s not the “Official” thank your server support team day… I still want to say “THANK YOU!” to @BigScoots for helping us reach tens of millions of people with our blazing fast dedicated server and helping this non-server-admin keep that thing tuned for performance.
Big thumbs up for BigScoots – easy migration of our site, the team worked hard to get us dramatic speed increases, and they have a helpful and responsive support team!
Thanks for all your hard work! We appreciate you.
I have been with BigScoots for 3 years now. They are always quick to respond and take care of problems when I submit a ticket. I am not a technical person and they are always patient and good about helping my understand what I need to do. They take excellent care of their customers. Thanks to everyone at BigScoots!
Bigscoots is an excellent host! The support is lightning-fast, friendly, and knowledgeable. So happy to have my site in their capable hands!
Since I moved my website to Big Scoots last year I have been so impressed with the service they provide. Aside from not having to worry about how my site is running, their customer service is second to none! They respond to concerns immediately and they go above and beyond to help me out. I am so glad I made the move over to Big Scoots!