13 Years of Five-Star Reviews
Honestly probably the best customer support I’ve ever seen – very knowledgeable and patient. They resolve issues fast and even teach you how to do stuff!
After trying several other hosts, BigScoots was highly recommended as a top-notch hosting company I could trust. This is the best decision I’ve made for my food blog! Excellent service – super follow-up; I couldn’t be happier. Thanks to the entire team for your over-the-top customer service and for never making me feel like I’ve got dumb questions.
Although it’s not the “Official” thank your server support team day… I still want to say “THANK YOU!” to @BigScoots for helping us reach tens of millions of people with our blazing fast dedicated server and helping this non-server-admin keep that thing tuned for performance.
Me: Breaks website, has no idea how to fix it, frantically e-mails @BigScoots for help. Bigscoots: *replies within 2 minutes* We’re looking into this now. BS: *fixes within 20 minutes* We’ve fixed this for you, please check if it all works on your end. My heroes.
The best hosting company I’ve ever used, with amazing customer service. It helps me to always be calm about my site because I know I can always rely on their help.
Super job by the BigScoots team. I had been with Bluehost for many years and just couldn’t take them anymore, with my site going down on a regular basis. But BigScoots came to the rescue and my site loads so much faster since I switched – Colette Connolly, founder, Ireland on a Budget.
Hands down @BigScoots — the best web host I’ve ever seen and highly recommend to everyone. Especially if you have a WordPress or PHP based stack. They are also good with Node JS stuffs but WP is their specialty.
Excellent service till now 🙂 in short. All my WordPress related issues are solved by the super responsive support team. Hosting with BigScoots since 2015.
Thanks for all your hard work! We appreciate you.
They thawed my website from their company’s redundant backups, which is quite a task, and that too for free. Thank you @BigScoots for this; You guys don’t know how big of a trauma you all saved me from lol 😂