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13 Years of Five-Star Reviews
I have never experienced better customer service. Justin and the rest of the BigScoots team are top-notch and deserve praise. I recommend BigScoots to anyone looking to host a website.
Finally launching the travel blog we’ve been tinkering on forever. Was worried about site speed with all the images but WPRocket + free Cloudflare plan + @BigScoots = chef’s kiss
BigScoots webhosting is amazing. The speed issues on my site got better after moving to BigScoots. Their customer service is great! Quick response, ability to understand and solve problems quickly, and providing suggestions (even when it is not their problem) are some of the things I love about their service.
I moved to @BigScoots at your recommendation when my site started crashing with over 1000 visitors per day. They are the best!
I have had many questions as I am learning how to do all the things. Every time I submit a ticket, I get a response within hours (if not sooner). The guys at BigScoots have very patiently guided me through all of my issues (none of which were on their end of things). I appreciate the excellent customer service. Thank you!!
Best customer service of any host, ever! The performance of our site is amazing on Big Scoots as well. We’ve moved through 3-4 different hosts after the last several years and have always had negative experiences with our hosting (especially customer service on setup and if issues arise) until now. Scott & Justin worked on a Saturday and Sunday to make sure they met their commitment to us to get our site transitioned within 48 hours because they had quite a few transitions to do. Other hosts (including our previous one) would have just said, sorry we’re busy it’s going to take us a long time. Big Scoots is THE BEST!
The absolutely best customer service and support anywhere. There is just no other company that does what they do. I’ve been working with BigScoots for 3.5 years since I transitioned from Squarespace and can’t say enough good things about them. If you want to be in the best hands, BigScoots has you covered.
These guys are straight up. They provide awesome support and service. Speed was one of my issues and when I switched over to BigScoots, things started to really scoot right along. haha, I really appreciate the work they do. Keep up the great work!
Best hosting support ever? In my experience, YES. Keep it up, guys.
Amazing service from these guys, wish I’d moved to them ages ago!