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13 Years of Five-Star Reviews
After an impossibly hard parenting day, my website—my bread and butter—goes all the way down due to a random automatic plugin update. @BigScoots came through with their excellent and fast customer service and fixed it for me 🥹 WHILE fixing another issue simultaneously. Amazing.
The more practical hosting with better Cloudflare edge cache setups would be
@BigScoots
Just a FYI and overall shout out. I had to completely rebuild my website from the ground up this weekend after my old host made some critical errors and almost lost my entire blog history. That’s almost 5 years of content and close to 300 individual posts, projects and reviews that would have taken months to recreate. But I wanted to give a shout out to BigScoots who were AMAZING in my transition from Go Daddy. If you’re looking for a host or have doubts about your current one, the customer service and communication is top notch. It took me 3 days, half a dozen disconnected chats and calls with support and hold times exceeding 70 minutes just to get in touch with someone over at Go Daddy and have a partial resolution. Take it from me… scoot over to Big Scoots.
Since I moved my website to Big Scoots last year I have been so impressed with the service they provide. Aside from not having to worry about how my site is running, their customer service is second to none! They respond to concerns immediately and they go above and beyond to help me out. I am so glad I made the move over to Big Scoots!
Quick support Best Hosting!
I messaged them today to ask about switching from Bluehost and Lightsail with Amazon Web Services. Scott, on messenger with their team, was patient, thorough, a REAL HUMAN, and great answering my questions. He was able to help me navigate the site and get what I needed. Looking forward to the migration and seeing the results on Big Scoots hosting, but so far so good!
I have never experienced better customer service. Justin and the rest of the BigScoots team are top-notch and deserve praise. I recommend BigScoots to anyone looking to host a website.
Before joining BigScoots, I had heard endless recommendations from other site owners claiming BigScoots was the best hosting company. I decided to give them a try after my old host kept rising the price as my sites got bigger every few months, and moving to BigScoots was the best decision I ever made for my site.
They reply insanely quickly, day or night. They always go above and beyond to try and help you, and my site is super fast since moving to them. I’ve been with them for almost 18 months, and recommend them 100%.
Excellent quality, clear responses, fast turn around time and the interface is easy to use. I’m never going back to my old hosting providers. Goodbye long wait times! From the moment Bigscoots was recommended to me by Katie, all my hosting headaches started to go away. Whenever I deal with the Bigscoots team, I’ve always been guided to a quick and easy solution. I didn’t even need to follow up. Wherever I check in, my tickets are already answered and requests resolved. They’re very proactive! I’m certainly shifting my projects to Bigscoots when it’s renewal time. Can’t wait! Thank you Bigscoots! HIGHLY RECOMMENDED!
Over past couple weeks, I’ve migrated http://cpl.org over to a new web host – @bigscoots – have been very pleased. Great support, improved speed, suited us with a balance of capabilities on our (my) end while delegating some server responsibilities to them.