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13 Years of Five-Star Reviews
@BigScoots 😍Best one. Amazing customer support
Companies don’t get enough credit for being consistently great. So here’s big shout-out to @BigScoots for incredible — fast — customer service. On the big and little stuff.
I messaged them today to ask about switching from Bluehost and Lightsail with Amazon Web Services. Scott, on messenger with their team, was patient, thorough, a REAL HUMAN, and great answering my questions. He was able to help me navigate the site and get what I needed. Looking forward to the migration and seeing the results on Big Scoots hosting, but so far so good!
I have been with BigScoots for 3 years now. They are always quick to respond and take care of problems when I submit a ticket. I am not a technical person and they are always patient and good about helping my understand what I need to do. They take excellent care of their customers. Thanks to everyone at BigScoots!
A good site host – Having a reliable hosting service Is what gives your website a strong foundation. Server time can largely impact your speed and it won’t be in your control. Previously I used a host that had server uptime issues, no regular backups and to top it all off, a horrible customer service. Made me switch to @BigScoots, and I’m happy with it so far.
I’ve tried many hosting solutions in my 15 years of blogging. For the past year, I’ve been using @BigScoots and I’m quite satisfied with the service, up-time, and security.
The level of customer service – personal customer service with a real person is absolutely unheard of in my 14 years on WordPress. The speed of support is MINUTES. Literally. I have no idea how they do it. But I love ’em! And you will too!
Smooth and easy to work with. I didn’t have to be an expert to get my website transferred; they did it all for me! Seamlessly and fast. Quick to respond to emails and chat. Well-explained next steps and guidance. Good work, guys.
Big Scoots is hands down the best host I’ve worked with. They are wonderful to work with, have crazy fast response times, and the pricing is the best you’ll find. I wholeheartedly recommend them.
Honestly probably the best customer support I’ve ever seen – very knowledgeable and patient. They resolve issues fast and even teach you how to do stuff!