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13 Years of Five-Star Reviews
The level of customer service – personal customer service with a real person is absolutely unheard of in my 14 years on WordPress. The speed of support is MINUTES. Literally. I have no idea how they do it. But I love ’em! And you will too!
BigScoots is the best! Their customer service is absolutely top-notch, and they have saved my (website’s) life so many times. Their team has been such a big help during my website migration process and domain redirect. I’m so glad I went with my friends’ recommendations and started off my new website journey with them!
10 out of 10. Switched over from Hostgator and I cannot express what a contrast it’s been. A website that actually loads! And fast too. BigScoots customer service is brilliant.
They are extremely fast and professional when I need help, my site is super fast since I am with them. I totally recommend BigScoots.
Remarkable service. I am always amazed just how fast things get sorted. I rate these guys as 100/100 as there is genuinely nothing I could see them doing to improve the service that I receive. They will do anything for me and never patronize my lack of tech skills. My websites are astonishingly fast too. BigScoots, thank you. You have me for life.
Best customer service of any host, ever! The performance of our site is amazing on Big Scoots as well. We’ve moved through 3-4 different hosts after the last several years and have always had negative experiences with our hosting (especially customer service on setup and if issues arise) until now. Scott & Justin worked on a Saturday and Sunday to make sure they met their commitment to us to get our site transitioned within 48 hours because they had quite a few transitions to do. Other hosts (including our previous one) would have just said, sorry we’re busy it’s going to take us a long time. Big Scoots is THE BEST!
This is the host to go with, period. My site speed has improved dramatically since switching. Their customer is unmatched. I swear, they reply to my emails before I even send them. After being with a different host company for the first few years of my site’s life, I am so glad I went with BigScoots.
Moved to managed WordPress hosting today with @BigScoots such an easy and quick process and now I have the benefit of letting someone else take care of the management of my sites backend!
Earlier this week, when I read the reviews about how much people LOVE BigScoots, I thought, “Who loves their web host?! Really? Love? No way.” I’ve been on board for only a week, and just now, on my midday hike with my partner and our dogs, I found myself exclaiming, “I LOVE BigScoots!” Best thing I did for myself and my business—moving everything over to BigScoots. My website is now lightning-fast (astonishingly fast), and I feel like I have a real support team, instead of feeling like having to deal with tech stuff is a massive headache of migraine proportions. BigScoots, thank you! You guys are the best. Like Daniel Burge says in his review, “You have me for life.”
I was recommended to BigScoots, and what a great decision I made to have them as my managed hosting site. Sure, there are many hosting companies out there, but then you’re just another cog in the machine. BigScoots is reliable, attentive, has great support, and helps you with whatever is going on with your website quickly. I have worked with many companies as a graphic designer, and BigScoots ranks right at the top. I definitely recommend them.