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13 Years of Five-Star Reviews
The customer service is outstanding. They have literally never taken more than 10 minutes to get back to me. With site ground, I always had to fight to get someone on the phone to even hopefully get some thing resolved. With Big Scoots? A human is on it every time
The best hosting I could ever wish for our site. Reliable service – and amazing customer support. Absolutely recommend BigScoots.
I’ve said this before, @BigScoots has THE BEST service for web hosting. The fact that I can run my own website is largely due to them! Their customer service is unparalleled! And I’m not getting paid to say this. 😊
If you care about your online business, don’t bother choosing any other host but Bigscoots.
Me: Breaks website, has no idea how to fix it, frantically e-mails @BigScoots for help. Bigscoots: *replies within 2 minutes* We’re looking into this now. BS: *fixes within 20 minutes* We’ve fixed this for you, please check if it all works on your end. My heroes.
BigScoots is always so quick to respond to support Q’s.
Great hosting and their support is second to none!
The best hosting ever. It’s nice and speedy and the service is impeccable. Everyone is so friendly!
Best customer service of any host, ever! The performance of our site is amazing on Big Scoots as well. We’ve moved through 3-4 different hosts after the last several years and have always had negative experiences with our hosting (especially customer service on setup and if issues arise) until now. Scott & Justin worked on a Saturday and Sunday to make sure they met their commitment to us to get our site transitioned within 48 hours because they had quite a few transitions to do. Other hosts (including our previous one) would have just said, sorry we’re busy it’s going to take us a long time. Big Scoots is THE BEST!
Fabulous customer service (I know that’s almost unheard of with hosting companies) and excellent product. A company I’m happy to be a customer of.