13 Years of Five-Star Reviews
Their techs are always ready to help and knowledgeable, in addition to answering promptly. I appreciate it!
Thanks for all your hard work! We appreciate you.
Their customer service is amazing. I am new to the WordPress world and they made it so easy for me. I emailed them with questions and answered me right away. It is a little pricey for me, but I am really satisfied with their hosting.
“When you are managing the technical side of things yourself you can spend 20+ hours a week on it just trying to keep on top of things. But when you move to an entirely managed WordPress service like BigScoots, that drops down to, maybe, 15 minutes a week at a max!”
Skylar Bowker Feast Design Co.
These guys are SO good. I moved over from a cheap hosting service years ago that had my sight down for over a week and I had to spend hours on the phone with different tech people trying to get it fixed. After that, I left immediately, found BigScoots and have been with them ever since. Their biggest plus? Their customer service. Any time I have any issue with my website, I feel so safe knowing I can contact them and will get support within minutes. 🙂
Over past couple weeks, I’ve migrated http://cpl.org over to a new web host – @bigscoots – have been very pleased. Great support, improved speed, suited us with a balance of capabilities on our (my) end while delegating some server responsibilities to them.
The best hosting ever. It’s nice and speedy and the service is impeccable. Everyone is so friendly!
The customer service is outstanding. They have literally never taken more than 10 minutes to get back to me. With site ground, I always had to fight to get someone on the phone to even hopefully get some thing resolved. With Big Scoots? A human is on it every time
Remarkable service. I am always amazed just how fast things get sorted. I rate these guys as 100/100 as there is genuinely nothing I could see them doing to improve the service that I receive. They will do anything for me and never patronize my lack of tech skills. My websites are astonishingly fast too. BigScoots, thank you. You have me for life.
I’ve been with BigScoots for 8 years now. They have always been great, never been down once during that time to my knowledge. Also, I’m no hosting wizard, and every time I have had a problem on the hosting side of things, they have ALWAYS helped me. I’m a customer for life and recommend using these guys to park your domain.