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13 Years of Five-Star Reviews
Over past couple weeks, I’ve migrated http://cpl.org over to a new web host – @bigscoots – have been very pleased. Great support, improved speed, suited us with a balance of capabilities on our (my) end while delegating some server responsibilities to them.
The team at Big Scoots has gone above and beyond the service, I expected to receive when I first signed up. I have been building my first WordPress website for my personal professional brand. After our company’s website guy left, I have been largely on my own creating and managing the sites. Scott and Justin are quick to respond to all of my issues and provide a level of care toward solving those issues beyond what I would expect to receive elsewhere. If you are looking for a hands-on approach with your managed host, then Big Scoots is the best team for you!
I’ve had my websites with BigScoots for a few years, and have been extremely pleased! Their customer service is excellent and FAST. I’m always happy to refer friends and clients to BigScoots.
I had the opportunity to test their customer service for a problem I could not solve. They went above and beyond what you might expect. 5 stars customer service. Thanks!
Another great customer service experience! Thank you @BigScoots for resolving a possible attack on my site this morning so fast! Love you guys! The scammers are out in droves today!
BigScoots’ customer support is consistently helpful, patient, and quick to reply. I am happy to be able to set up clients with their services, because I know that if my client needs to submit a support ticket, it will be resolved professionally and to the client’s satisfaction. I won’t have to run interference on my client’s behalf just to get a straight answer, and if I do manage a support ticket on my client’s behalf, it will be a painless process. I very enthusiastically endorse this company!
I moved to @BigScoots at your recommendation when my site started crashing with over 1000 visitors per day. They are the best!
I really like how they alarm their customers about things that are not directly related to their business but can affect the customers. For example, once they warned against updating to a certain WP version because it was not stable enough. Good job!
I use BigScoots! I’ve got a VPS with them and they’ve got the best support I’ve ever experienced.
A Small Orange wrecked my blog after EIG took them over. I brought the bits to @BigScoots and they sorted it out and treated me like a VIP, even though I was just a tiny blogger. ❤️