13 Years of Five-Star Reviews
Amazing service from these guys, wish I’d moved to them ages ago!
Smooth and easy to work with. I didn’t have to be an expert to get my website transferred; they did it all for me! Seamlessly and fast. Quick to respond to emails and chat. Well-explained next steps and guidance. Good work, guys.
I have never experienced better customer service. Justin and the rest of the BigScoots team are top-notch and deserve praise. I recommend BigScoots to anyone looking to host a website.
I can’t brag enough about Bigscoots! They have excellent customer service! They go well above and beyond expectations every single time. I would recommend them to anyone looking for reliable, affordable hosting with the best team out there!
I highly recommend BigScoots. Their customer service is professional, kind, and caring. They give their all to each and every customer, regardless of the kind of account you have or the amount you pay them. Needless to say, they always go above and beyond. Customer Support is out of this world. Few companies IMHO have this kind of support nowadays. I am computer illiterate. They are always able to communicate with the utmost respect and kindness. I appreciate a business that can treat all their clients with the same professional and caring manner. It is not so with all companies. Not to mention, that their service is always fast. Needless, to say, they have made me a loyal customer. I wish to thank the company and the whole team for all they do. Excellent quality, quick response time, and technical support all in a friendly, professional manner. I hope that Justin and Sadiq get huge KUDOS for all they do! Thank you guys for all you do!!
The customer service is outstanding. They have literally never taken more than 10 minutes to get back to me. With site ground, I always had to fight to get someone on the phone to even hopefully get some thing resolved. With Big Scoots? A human is on it every time
The level of customer service – personal customer service with a real person is absolutely unheard of in my 14 years on WordPress. The speed of support is MINUTES. Literally. I have no idea how they do it. But I love ’em! And you will too!
I absolutely LOVE BigScoots. I switched hosts a while back because I wanted to be able to set a staging site for changes without downtime. ☺️ Their staff is so helpful and do all the hard stuff. Making life so much easier for someone who isn’t very tech savvy. I am pretty tech savvy, but some backend stuff is just so time consuming. BigScoots solves all those problems with ease. Thank you! 😃
Bigscoots’ customer service is incredible! I just worked with their representative, Katie, and she went above and beyond to help me migrate over a second website. I’ve been with BigScoots for a year and their service far exceeds the three hosting companies I previously worked with.
The guys in BigScoots migrated my website a few days ago. I was a little hesitant at first after being with a hosting company for about 5 years. But the positive reviews that I read helped me to make up my mind and go for it. The process really is ‘seamless’ as they say, and the guys are very friendly and helpful. I am also happy with my improved website speed too! Great experience guys. Thank you.