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13 Years of Five-Star Reviews
The customer service is outstanding. They have literally never taken more than 10 minutes to get back to me. With site ground, I always had to fight to get someone on the phone to even hopefully get some thing resolved. With Big Scoots? A human is on it every time
After years of dealing with nothing but nightmares and useless support at HostGator, I made the switch for myself and all my clients over to BigScoots. Just wish I had switched sooner. Live and learn.
I can’t speak highly enough about the support team and response times. Nights, weekends, holidays—they’re always there to help. Don’t tell them, but BigScoots is a ridiculous value.
I have had many questions as I am learning how to do all the things. Every time I submit a ticket, I get a response within hours (if not sooner). The guys at BigScoots have very patiently guided me through all of my issues (none of which were on their end of things). I appreciate the excellent customer service. Thank you!!
They are extremely fast and professional when I need help, my site is super fast since I am with them. I totally recommend BigScoots.
I had the opportunity to test their customer service for a problem I could not solve. They went above and beyond what you might expect. 5 stars customer service. Thanks!
“When it comes to BigScoots, we suggest it because its quality servers, quality software and quality service. The customer service – no one even gets close to it within the hosting world. All other hosting providers you’ve just blown by.”
Billy Ryder
SetMySite
After trying several other hosts, BigScoots was highly recommended as a top-notch hosting company I could trust. This is the best decision I’ve made for my food blog!
Excellent service – super follow-up; I couldn’t be happier. Thanks to the entire team for your over-the-top customer service and for never making me feel like I’ve got dumb questions.
Shout out to @BigScoots! I decided to switch servers last night at like 9pm and they did everything for me within an hour or two. I’m already a fan!
Can easily recommend @BigScoots for easy managed hosting. We’ve been with them happily for years now.