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13 Years of Five-Star Reviews
These guys are SO good. I moved over from a cheap hosting service years ago that had my sight down for over a week and I had to spend hours on the phone with different tech people trying to get it fixed. After that, I left immediately, found BigScoots and have been with them ever since. Their biggest plus? Their customer service. Any time I have any issue with my website, I feel so safe knowing I can contact them and will get support within minutes. 🙂
BigScoots knows customer service. They are lightning-fast and have handled every request with professionalism and speed. I’ve dealt with all sorts of web hosts, and these guys are hands down the best. I would recommend them to anyone who needs a solid, reliable host.
I have been very impressed with BigScoots. I ended up getting both of my sites migrated to BigScoots in just a couple of hours. The service was fantastic, and everything was done quickly and efficiently. I’ve been with another host for years, and their service has never been so personable or efficient. I’ve also had my sites hacked multiple times over the years, and when that happens it is like pulling teeth to try and get someone to help, even with the security monitoring add-ons and additional services I was paying for. It would always be multiple days before things were fixed, and the site would lose revenue, none of which they ever cared about. This is not the case with BigScoots. They are a full service hosting company and watch over the sites, which gives me peace of mind. They also don’t have up charges for SSL certificates and many add-ons. They are just included, which is very nice. I honestly feel like I’m going to be in real good hands with BigScoots, and am excited to be with a new host. Thank you!
I had the opportunity to test their customer service for a problem I could not solve. They went above and beyond what you might expect. 5 stars customer service. Thanks!
We love BigScoots and will never change hosting companies! One of my team scoured the web a couple of years ago looking for a new hosting provider because HostGator was not cutting it anymore. She did a ton of research and recommended BigScoots. They are absolutely incredible, super responsive, helpful and when I open a ticket instead of someone on my team who is a technical person (I’m super non-techie) they are patient and incredibly helpful. They’ve solved several big glitches for us… (that between you and me… were probably our fault) We LOVE BigScoots.
Can’t say enough about BigScoots as a webhost. Had an issue with WordPress this morning and emailed them at 6:54am and by 7:00am they emailed me back saying the issue was fixed. With the other guys I was with I would have still been on hold trying to talk to an actual representative. Well done Big Scoots!
@BigScoots has been a game change for me.
I had a great experience with Bigscoots. They guided me throughout the process and I appreciate their prompt customer care. I would recommend Bigscoots for web hosting.
Best support and knowledge of WP environment ever. Our WordPress is flying.⚡
For a non-techy person like me, they had the patience of the saints and answered all the questions that I had. They have been there every step of the way. Thank you so much. I recommend them for anyone who wants a great Hosting service.