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13 Years of Five-Star Reviews
I really like how they alarm their customers about things that are not directly related to their business but can affect the customers. For example, once they warned against updating to a certain WP version because it was not stable enough. Good job!
“When it comes to BigScoots, we suggest it because its quality servers, quality software and quality service. The customer service – no one even gets close to it within the hosting world. All other hosting providers you’ve just blown by.”
Billy Ryder
SetMySite
I have been with BigScoots for 3 years now. They are always quick to respond and take care of problems when I submit a ticket. I am not a technical person and they are always patient and good about helping my understand what I need to do. They take excellent care of their customers. Thanks to everyone at BigScoots!
Big thumbs up for BigScoots – easy migration of our site, the team worked hard to get us dramatic speed increases, and they have a helpful and responsive support team!
Just a FYI and overall shout out. I had to completely rebuild my website from the ground up this weekend after my old host made some critical errors and almost lost my entire blog history. That’s almost 5 years of content and close to 300 individual posts, projects and reviews that would have taken months to recreate. But I wanted to give a shout out to BigScoots who were AMAZING in my transition from Go Daddy. If you’re looking for a host or have doubts about your current one, the customer service and communication is top notch. It took me 3 days, half a dozen disconnected chats and calls with support and hold times exceeding 70 minutes just to get in touch with someone over at Go Daddy and have a partial resolution. Take it from me… scoot over to Big Scoots.
Like be responsible for its hardware and maintenance? I have @BigScoots for that. ❤
Justin, Scott and Jay thank you for your incredible service! Prompt reply time, professional personable technical support and above all a willingness to help fix any problem big or small are just three of the reasons I’m so glad i made the switch!
The best hosting I could ever wish for our site. Reliable service – and amazing customer support. Absolutely recommend BigScoots.
Moved four more sites over to @BigScoots today. Their support is 💯
They thawed my website from their company’s redundant backups, which is quite a task, and that too for free. Thank you @BigScoots for this; You guys don’t know how big of a trauma you all saved me from lol 😂