13 Years of Five-Star Reviews
💡Are you a tech luddite? So many people forget a simple trick to fix small problems on your website. If you have a good host, like @BigScoots, send them an email. They reply in less than 5 minutes, and 99% of the time can fix the problem! 😁
I recently changed my SquareSpace website over to WordPress. BigScoots has been absolutely amazing throughout this process. I was nervous and the entire transfer was seamless. When I was ready to go live, it was done within minutes. Whenever I have a question, I receive a response right away. I can’t recommend BigScoots enough!!
Excellent quality, clear responses, fast turn around time and the interface is easy to use. I’m never going back to my old hosting providers. Goodbye long wait times! From the moment Bigscoots was recommended to me by Katie, all my hosting headaches started to go away. Whenever I deal with the Bigscoots team, I’ve always been guided to a quick and easy solution. I didn’t even need to follow up. Wherever I check in, my tickets are already answered and requests resolved. They’re very proactive! I’m certainly shifting my projects to Bigscoots when it’s renewal time. Can’t wait! Thank you Bigscoots! HIGHLY RECOMMENDED!
I have been with Big Scoots for just over a year and it has been an amazing experience! Justin and co. are always available to help and their response time is unbelievable. As an online business owner, having the support that BS offers is a blessing. Previously, I was using Blue Host and the difference is night and day between the two. AT BH, I felt like I was just another number. Also, I was never very happy with my websites speed. All of that changed when I switched over to BS. My experience has been so great, that I have referred two of my friends to BS and they are happy customers too! Thanks for all that you guys do!
Awesome service! My site now runs way faster than it did at my old host. Support is incredible they help me in all the questions I had and set up my site when I was migrating host all for free, on the same day all on a Saturday night! Amazing Customer Service for sure!
The customer service is outstanding. They have literally never taken more than 10 minutes to get back to me. With site ground, I always had to fight to get someone on the phone to even hopefully get some thing resolved. With Big Scoots? A human is on it every time
Super job by the BigScoots team. I had been with Bluehost for many years and just couldn’t take them anymore, with my site going down on a regular basis. But BigScoots came to the rescue and my site loads so much faster since I switched – Colette Connolly, founder, Ireland on a Budget.
Shout out to @BigScoots for giving me a no questions asked refund when I double paid a bill. You all are the greatest and have wonderful customer service
I messaged them today to ask about switching from Bluehost and Lightsail with Amazon Web Services. Scott, on messenger with their team, was patient, thorough, a REAL HUMAN, and great answering my questions. He was able to help me navigate the site and get what I needed. Looking forward to the migration and seeing the results on Big Scoots hosting, but so far so good!
Big Scoots has amazing customer service, knowledgeable staff, and a great platform. Everyone goes above and beyond to help you with every need, especially if you are a tech novice. The response time is quick. I was with another company before Big Scoots, and there is huge difference in the level of support. Highly recommend!