13 Years of Five-Star Reviews
BigScoots is awesome. I have quite a few sites with them, and they have fast servers, good prices, and excellent support. As someone who runs a WordPress maintenance and support company, I enjoy referring them to my clients who are looking to get off slower hosts. I would recommend BigScoots all day!
I really like how they alarm their customers about things that are not directly related to their business but can affect the customers. For example, once they warned against updating to a certain WP version because it was not stable enough. Good job!
The customer service is outstanding. They have literally never taken more than 10 minutes to get back to me. With site ground, I always had to fight to get someone on the phone to even hopefully get some thing resolved. With Big Scoots? A human is on it every time
Best customer service of any host, ever! The performance of our site is amazing on Big Scoots as well. We’ve moved through 3-4 different hosts after the last several years and have always had negative experiences with our hosting (especially customer service on setup and if issues arise) until now. Scott & Justin worked on a Saturday and Sunday to make sure they met their commitment to us to get our site transitioned within 48 hours because they had quite a few transitions to do. Other hosts (including our previous one) would have just said, sorry we’re busy it’s going to take us a long time. Big Scoots is THE BEST!
I messaged them today to ask about switching from Bluehost and Lightsail with Amazon Web Services. Scott, on messenger with their team, was patient, thorough, a REAL HUMAN, and great answering my questions. He was able to help me navigate the site and get what I needed. Looking forward to the migration and seeing the results on Big Scoots hosting, but so far so good!
@BigScoots 😍Best one. Amazing customer support
I can’t brag enough about Bigscoots! They have excellent customer service! They go well above and beyond expectations every single time. I would recommend them to anyone looking for reliable, affordable hosting with the best team out there!
The more practical hosting with better Cloudflare edge cache setups would be @BigScoots
I recently changed my SquareSpace website over to WordPress. BigScoots has been absolutely amazing throughout this process. I was nervous and the entire transfer was seamless. When I was ready to go live, it was done within minutes. Whenever I have a question, I receive a response right away. I can’t recommend BigScoots enough!!
Their customer service is amazing. I am new to the WordPress world and they made it so easy for me. I emailed them with questions and answered me right away. It is a little pricey for me, but I am really satisfied with their hosting.