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13 Years of Five-Star Reviews
I cannot say enough about my experience with Big Scoots. Super swift hosting with nearly instantaneous live support responses. I mean within minutes. I’ve now been with them for 6 months, just as great as day 1. I’ve brought over all my sites. They’ve handled migration, set up staging sites for my sites on shared plans, you name it, you won’t find better folks to deal with or faster hosting.
I had the opportunity to test their customer service for a problem I could not solve. They went above and beyond what you might expect. 5 stars customer service. Thanks!
I love @bigscoots. They just fixed my problem in six minutes. So good.
Big Scoots to the rescue again!! I’m a total novice when it comes to all the tech stuff. Big Scoots steps in and fills that gap for me! Transfers domains, checks the back end magic… all the things!! Thanks Big Scoots and JK for all the help!!
Quick support Best Hosting!
Accidentally f’d up my email tonight and didn’t realize until 11PM at night basically that emails have been bouncing evening 🤪
@bigscoots fixed it in less than 3 minutes. Y’all fr need to be hosting with them the customer service DOES NOT GET BETTER 🫶🏽
After an impossibly hard parenting day, my website—my bread and butter—goes all the way down due to a random automatic plugin update. @BigScoots came through with their excellent and fast customer service and fixed it for me 🥹 WHILE fixing another issue simultaneously. Amazing.
Excellent and prompt customer service is the reason why I have stayed with Bigscoots for years, and don’t plan to change that.
I really like how they alarm their customers about things that are not directly related to their business but can affect the customers. For example, once they warned against updating to a certain WP version because it was not stable enough. Good job!
Katie, Scott, JK, Justin and the rest of the BigScoots team are amazing!! Their team is talented, detail oriented and incredibly helpful. We’ve used many hosting companies before, and we can confidently say that BigScoots is now our #1 go-to. Our last major project required a host that was scalable, dependable and easy to reach via chat at a moment’s notice. After hours of research and several conversations with each host, we decided to choose BigScoots and the experience has been fantastic. We’ve already started our next build with them and couldn’t be happier. Thanks so much!!