13 Years of Five-Star Reviews
Really great customer support experiences. Friendly, fast, responsive, and great product – will be staying with them for a while!
I highly recommend BigScoots. Their customer service is professional, kind, and caring. They give their all to each and every customer, regardless of the kind of account you have or the amount you pay them. Needless to say, they always go above and beyond. Customer Support is out of this world. Few companies IMHO have this kind of support nowadays. I am computer illiterate. They are always able to communicate with the utmost respect and kindness. I appreciate a business that can treat all their clients with the same professional and caring manner. It is not so with all companies. Not to mention, that their service is always fast. Needless, to say, they have made me a loyal customer. I wish to thank the company and the whole team for all they do. Excellent quality, quick response time, and technical support all in a friendly, professional manner. I hope that Justin and Sadiq get huge KUDOS for all they do! Thank you guys for all you do!!
I have been very impressed with BigScoots. I ended up getting both of my sites migrated to BigScoots in just a couple of hours. The service was fantastic, and everything was done quickly and efficiently. I’ve been with another host for years, and their service has never been so personable or efficient. I’ve also had my sites hacked multiple times over the years, and when that happens it is like pulling teeth to try and get someone to help, even with the security monitoring add-ons and additional services I was paying for. It would always be multiple days before things were fixed, and the site would lose revenue, none of which they ever cared about. This is not the case with BigScoots. They are a full service hosting company and watch over the sites, which gives me peace of mind. They also don’t have up charges for SSL certificates and many add-ons. They are just included, which is very nice. I honestly feel like I’m going to be in real good hands with BigScoots, and am excited to be with a new host. Thank you!
Thanks guys. That was fast. Great service as always.
What an upgrade from my previous hosting platform! Your support is always quick to respond and take care of any issues I’ve experienced. Their follow-up is always appreciated as well!
Best support and knowledge of WP environment ever. Our WordPress is flying.⚡
This is the best host for any blogger, beginner or not. The customer support is so good and very quick to respond. We are very happy with their service.
The customer service is outstanding. They have literally never taken more than 10 minutes to get back to me. With site ground, I always had to fight to get someone on the phone to even hopefully get some thing resolved. With Big Scoots? A human is on it every time
I cannot say enough about my experience with Big Scoots. Super swift hosting with nearly instantaneous live support responses. I mean within minutes. I’ve now been with them for 6 months, just as great as day 1. I’ve brought over all my sites. They’ve handled migration, set up staging sites for my sites on shared plans, you name it, you won’t find better folks to deal with or faster hosting.
I have been with BigScoots for 6 years and their service and performance has been top-notch, very fast response to my inquiries. All issues are Solved very quickly and the technical support is some of the best in the industry. BigScoots has several hosting tiers, everything to fit your needs and excellent prices, you always get more hosting and features for your dollar. I highly recommend BigScoots, fantastic customer service and support. DigitalPorch highly recommends BigScoots.