13 Years of Five-Star Reviews
Fabulous customer service (I know that’s almost unheard of with hosting companies) and excellent product. A company I’m happy to be a customer of.
This is the host to go with, period. My site speed has improved dramatically since switching. Their customer is unmatched. I swear, they reply to my emails before I even send them. After being with a different host company for the first few years of my site’s life, I am so glad I went with BigScoots.
I highly recommend BigScoots. Their customer service is professional, kind, and caring. They give their all to each and every customer, regardless of the kind of account you have or the amount you pay them. Needless to say, they always go above and beyond. Customer Support is out of this world. Few companies IMHO have this kind of support nowadays. I am computer illiterate. They are always able to communicate with the utmost respect and kindness. I appreciate a business that can treat all their clients with the same professional and caring manner. It is not so with all companies. Not to mention, that their service is always fast. Needless, to say, they have made me a loyal customer. I wish to thank the company and the whole team for all they do. Excellent quality, quick response time, and technical support all in a friendly, professional manner. I hope that Justin and Sadiq get huge KUDOS for all they do! Thank you guys for all you do!!
Big Scoots have been an outstanding service provider to my two businesses. Their support and tech is top class. Thank you for the amazing support you have provided to us over the past several years.
I messaged them today to ask about switching from Bluehost and Lightsail with Amazon Web Services. Scott, on messenger with their team, was patient, thorough, a REAL HUMAN, and great answering my questions. He was able to help me navigate the site and get what I needed. Looking forward to the migration and seeing the results on Big Scoots hosting, but so far so good!
I love @bigscoots. They just fixed my problem in six minutes. So good.
I am SO HAPPY with the PERFORMANCE of my WordPress site on BigScoots SHARED hosting I am glad to let the thieves at Bluehost keep my money. Just got off the phone with Bluehost (who will not pro-rate any funds that were paid annually for VPS hosting). It’s going to cost me $90 roughly. My site which has hundreds of videos moves 200% faster than the BlueHost server! I have used different hosting companies for more than 20 years. BigScoots JAW DROPPING customer service and WORLD CLASS server performance is second to none. I hope I never wake up from this dream come true.
Over past couple weeks, I’ve migrated http://cpl.org over to a new web host – @bigscoots – have been very pleased. Great support, improved speed, suited us with a balance of capabilities on our (my) end while delegating some server responsibilities to them.
Amazing support, proactive, and expert. Quite happy that I switched several weeks ago; really could not ask for a better experience!
Big thumbs up for BigScoots – easy migration of our site, the team worked hard to get us dramatic speed increases, and they have a helpful and responsive support team!