13 Years of Five-Star Reviews
Super job by the BigScoots team. I had been with Bluehost for many years and just couldn’t take them anymore, with my site going down on a regular basis. But BigScoots came to the rescue and my site loads so much faster since I switched – Colette Connolly, founder, Ireland on a Budget.
After an impossibly hard parenting day, my website—my bread and butter—goes all the way down due to a random automatic plugin update. @BigScoots came through with their excellent and fast customer service and fixed it for me WHILE fixing another issue simultaneously. Amazing.
Amazing support, proactive, and expert. Quite happy that I switched several weeks ago; really could not ask for a better experience!
BigScoots knows customer service. They are lightning-fast and have handled every request with professionalism and speed. I’ve dealt with all sorts of web hosts, and these guys are hands down the best. I would recommend them to anyone who needs a solid, reliable host.
BigScoots’ customer support is consistently helpful, patient, and quick to reply. I am happy to be able to set up clients with their services, because I know that if my client needs to submit a support ticket, it will be resolved professionally and to the client’s satisfaction. I won’t have to run interference on my client’s behalf just to get a straight answer, and if I do manage a support ticket on my client’s behalf, it will be a painless process. I very enthusiastically endorse this company!
These guys are SO good. I moved over from a cheap hosting service years ago that had my sight down for over a week and I had to spend hours on the phone with different tech people trying to get it fixed. After that, I left immediately, found BigScoots and have been with them ever since. Their biggest plus? Their customer service. Any time I have any issue with my website, I feel so safe knowing I can contact them and will get support within minutes. 🙂
This is the best host for any blogger, beginner or not. The customer support is so good and very quick to respond. We are very happy with their service.
Amazing tech and service support. Thrilled with the recent migration as well as the support I’ve received since the switch was completed. Highly recommend!
We love BigScoots and will never change hosting companies! One of my team scoured the web a couple of years ago looking for a new hosting provider because HostGator was not cutting it anymore. She did a ton of research and recommended BigScoots. They are absolutely incredible, super responsive, helpful and when I open a ticket instead of someone on my team who is a technical person (I’m super non-techie) they are patient and incredibly helpful. They’ve solved several big glitches for us… (that between you and me… were probably our fault) We LOVE BigScoots.