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13 Years of Five-Star Reviews
I can’t speak highly enough about the support team and response times. Nights, weekends, holidays—they’re always there to help. Don’t tell them, but BigScoots is a ridiculous value.
I had the opportunity to test their customer service for a problem I could not solve. They went above and beyond what you might expect. 5 stars customer service. Thanks!
Great hosting and their support is second to none!
Fabulous customer service (I know that’s almost unheard of with hosting companies) and excellent product. A company I’m happy to be a customer of.
After an impossibly hard parenting day, my website—my bread and butter—goes all the way down due to a random automatic plugin update. @BigScoots came through with their excellent and fast customer service and fixed it for me 🥹 WHILE fixing another issue simultaneously. Amazing.
Big Scoots have been an outstanding service provider to my two businesses. Their support and tech is top class. Thank you for the amazing support you have provided to us over the past several years.
Shout out to @BigScoots for giving me a no questions asked refund when I double paid a bill. You all are the greatest and have wonderful customer service
Very responsive, reasonably priced, and very fast.
Can’t say enough about BigScoots as a webhost. Had an issue with WordPress this morning and emailed them at 6:54am and by 7:00am they emailed me back saying the issue was fixed. With the other guys I was with I would have still been on hold trying to talk to an actual representative. Well done Big Scoots!
For a non-techy person like me, they had the patience of the saints and answered all the questions that I had. They have been there every step of the way. Thank you so much. I recommend them for anyone who wants a great Hosting service.