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13 Years of Five-Star Reviews
Hands down, the best hosting company I’ve ever worked with. Customer service is second to none. I recently had an issue with two websites and Justin was immediately able to find out what was going on and fix everything. If you’re looking for fast, reliable hosting and top-notch customer service, then I definitely recommend Big Scoots.
@BigScoots has been a game change for me.
“Hosting is foundational for SEO. For us, having an environment like BigScoots’ where you make it easy for people to migrate, you provide a great hosting environment and great customer service it just makes it easy for us. We always see an improvement in performance and SEO when moving clients to BigScoots.”
Arsen Rabinovich
TopHatRank
I have been with Big Scoots for just over a year and it has been an amazing experience! Justin and co. are always available to help and their response time is unbelievable. As an online business owner, having the support that BS offers is a blessing. Previously, I was using Blue Host and the difference is night and day between the two. AT BH, I felt like I was just another number. Also, I was never very happy with my websites speed. All of that changed when I switched over to BS. My experience has been so great, that I have referred two of my friends to BS and they are happy customers too! Thanks for all that you guys do!
I am not one to usually make a comment or recommendation for any company. But sometimes things happen that warrant a comment. I have only been with BigScoots for a little over a month now but can’t thank them enough for all the hard work they have done on my account. Justin and I have been communicating back and forth for weeks now trying to get a particularly nasty email problem that I was having fixed. I won’t go into all the details but suffice it to say that he and Scott worked with me when they should have just told me to pound sand and move on. I was a pain but these guys held their cool and found out what the problem was and got done. Scott and Justin, you guys are the best and I will tell everyone I know about your service.
Earlier this week, when I read the reviews about how much people LOVE BigScoots, I thought, “Who loves their web host?! Really? Love? No way.” I’ve been on board for only a week, and just now, on my midday hike with my partner and our dogs, I found myself exclaiming, “I LOVE BigScoots!” Best thing I did for myself and my business—moving everything over to BigScoots. My website is now lightning-fast (astonishingly fast), and I feel like I have a real support team, instead of feeling like having to deal with tech stuff is a massive headache of migraine proportions. BigScoots, thank you! You guys are the best. Like Daniel Burge says in his review, “You have me for life.”
I’m on @BigScoots best support of ANY host I’ve been on. Was with them for years and stupidly left for Siteground and ended up coming back to Bigscoots. I’m not connected with Bigscoots in any way, but they are seriously good. Any issue they’re on it.
Excellent service, their support is effective, always solve my problems.
The team at Big Scoots has gone above and beyond the service, I expected to receive when I first signed up. I have been building my first WordPress website for my personal professional brand. After our company’s website guy left, I have been largely on my own creating and managing the sites. Scott and Justin are quick to respond to all of my issues and provide a level of care toward solving those issues beyond what I would expect to receive elsewhere. If you are looking for a hands-on approach with your managed host, then Big Scoots is the best team for you!
Really great customer support experiences. Friendly, fast, responsive, and great product – will be staying with them for a while!