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13 Years of Five-Star Reviews
I’ve had dozens of hosts, BigScoots is clearly the best value, reliable managed host out there. I’ve been with BigScoots for many years. They’re an excellent alternative to companies like WP Engine and way better than companies like HostGator. I’ve had major sites that had sister sites that weren’t hosted by BigScoots. Our sites would be up and stable while the sister sites would go down in a fire. BigScoots is my favorite host of all time and I highly recommend them to everyone.
I am not one to usually make a comment or recommendation for any company. But sometimes things happen that warrant a comment. I have only been with BigScoots for a little over a month now but can’t thank them enough for all the hard work they have done on my account. Justin and I have been communicating back and forth for weeks now trying to get a particularly nasty email problem that I was having fixed. I won’t go into all the details but suffice it to say that he and Scott worked with me when they should have just told me to pound sand and move on. I was a pain but these guys held their cool and found out what the problem was and got done. Scott and Justin, you guys are the best and I will tell everyone I know about your service.
I messaged them today to ask about switching from Bluehost and Lightsail with Amazon Web Services. Scott, on messenger with their team, was patient, thorough, a REAL HUMAN, and great answering my questions. He was able to help me navigate the site and get what I needed. Looking forward to the migration and seeing the results on Big Scoots hosting, but so far so good!
BigScoots are the best web service provider in the world! They are super speedy, knowledgeable and helpful when assisting with issues, questions or anything that happens with my site out of the ordinary. (All of their staff, not just 1 or 2 of them). I thoroughly recommend them to anyone whose website needs the best support from a fantastic and professional team! Thank – you.
💡Are you a tech luddite? So many people forget a simple trick to fix small problems on your website. If you have a good host, like @BigScoots, send them an email. They reply in less than 5 minutes, and 99% of the time can fix the problem! 😁
Major SHOUT OUT to Justin and the gang at BigScoots! They are awesome!!!
Remarkable service. I am always amazed just how fast things get sorted. I rate these guys as 100/100 as there is genuinely nothing I could see them doing to improve the service that I receive. They will do anything for me and never patronize my lack of tech skills. My websites are astonishingly fast too. BigScoots, thank you. You have me for life.
If you have a website. this is the place to be – These guys are the real MVPs. Whenever I’ve had an issue or a question, they’ve been on it like superheroes. Super friendly, patient, and they know their stuff inside out.
I highly recommend BigScoots. Their customer service is professional, kind, and caring. They give their all to each and every customer, regardless of the kind of account you have or the amount you pay them. Needless to say, they always go above and beyond. Customer Support is out of this world. Few companies IMHO have this kind of support nowadays. I am computer illiterate. They are always able to communicate with the utmost respect and kindness. I appreciate a business that can treat all their clients with the same professional and caring manner. It is not so with all companies. Not to mention, that their service is always fast. Needless, to say, they have made me a loyal customer. I wish to thank the company and the whole team for all they do. Excellent quality, quick response time, and technical support all in a friendly, professional manner. I hope that Justin and Sadiq get huge KUDOS for all they do! Thank you guys for all you do!!
BigScoots knows customer service. They are lightning-fast and have handled every request with professionalism and speed. I’ve dealt with all sorts of web hosts, and these guys are hands down the best. I would recommend them to anyone who needs a solid, reliable host.