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13 Years of Five-Star Reviews
It’s super rare in the world of Website hosting to actually receive quality service. This company is amazing. Lori Lavender Luz was using this company when I started working with her, and since then I’ve recommended it to several clients. They’re amazing!
I have been with BigScoots for 3 years now. They are always quick to respond and take care of problems when I submit a ticket. I am not a technical person and they are always patient and good about helping my understand what I need to do. They take excellent care of their customers. Thanks to everyone at BigScoots!
Just a FYI and overall shout out. I had to completely rebuild my website from the ground up this weekend after my old host made some critical errors and almost lost my entire blog history. That’s almost 5 years of content and close to 300 individual posts, projects and reviews that would have taken months to recreate. But I wanted to give a shout out to BigScoots who were AMAZING in my transition from Go Daddy. If you’re looking for a host or have doubts about your current one, the customer service and communication is top notch. It took me 3 days, half a dozen disconnected chats and calls with support and hold times exceeding 70 minutes just to get in touch with someone over at Go Daddy and have a partial resolution. Take it from me… scoot over to Big Scoots.
Yah well @BigScoots already has great security, firewall & even Cloudflare Magic Transit in place.
I have managed my website for 11 years. With help from a wonderful techy daughter we have had real good success. Many decisions had to be made but the best decision we ever made was moving our site to BigScoots. It is so nice to have support that actually cares about what is important to its customers. Can not thank the owners & staff enough. Thank you so much.
loved Siteground but @BigScoots is #magical
Great average server response time (80m/s), responsive support, very stable, not too expensive. Best hosting I have ever had.
The team at Big Scoots has gone above and beyond the service, I expected to receive when I first signed up. I have been building my first WordPress website for my personal professional brand. After our company’s website guy left, I have been largely on my own creating and managing the sites. Scott and Justin are quick to respond to all of my issues and provide a level of care toward solving those issues beyond what I would expect to receive elsewhere. If you are looking for a hands-on approach with your managed host, then Big Scoots is the best team for you!
Best hosting support ever? In my experience, YES. Keep it up, guys.
I cannot say enough about my experience with Big Scoots. Super swift hosting with nearly instantaneous live support responses. I mean within minutes. I’ve now been with them for 6 months, just as great as day 1. I’ve brought over all my sites. They’ve handled migration, set up staging sites for my sites on shared plans, you name it, you won’t find better folks to deal with or faster hosting.