After an impossibly hard parenting day, my website—my bread and butter—goes all the way down due to a random automatic plugin update. @BigScoots came through with their excellent and fast customer service and fixed it for me WHILE fixing another issue simultaneously. Amazing.
BigScoots knows customer service. They are lightning-fast and have handled every request with professionalism and speed. I’ve dealt with all sorts of web hosts, and these guys are hands down the best. I would recommend them to anyone who needs a solid, reliable host.
What ABSOLUTELY WONDERFUL customer service! Always a great experience whenever I have to open a support ticket. They are super helpful and always solve my issue. Never had a bad experience with these guys!
I have managed my website for 11 years. With help from a wonderful techy daughter we have had real good success. Many decisions had to be made but the best decision we ever made was moving our site to BigScoots. It is so nice to have support that actually cares about what is important to its customers. Can not thank the owners & staff enough. Thank you so much.
I have been with BigScoots for 3 years now. They are always quick to respond and take care of problems when I submit a ticket. I am not a technical person and they are always patient and good about helping my understand what I need to do. They take excellent care of their customers. Thanks to everyone at BigScoots!