13 Years of Five-Star Reviews
I can’t brag enough about Bigscoots! They have excellent customer service! They go well above and beyond expectations every single time. I would recommend them to anyone looking for reliable, affordable hosting with the best team out there!
My site migrated over without any hiccups it’s seems yesss!!! Thanks @BigScoots now I can breathe.
The customer service is outstanding. They have literally never taken more than 10 minutes to get back to me. With site ground, I always had to fight to get someone on the phone to even hopefully get some thing resolved. With Big Scoots? A human is on it every time
Hands down, the best hosting company I’ve ever worked with. Customer service is second to none. I recently had an issue with two websites and Justin was immediately able to find out what was going on and fix everything. If you’re looking for fast, reliable hosting and top-notch customer service, then I definitely recommend Big Scoots.
I recently changed my SquareSpace website over to WordPress. BigScoots has been absolutely amazing throughout this process. I was nervous and the entire transfer was seamless. When I was ready to go live, it was done within minutes. Whenever I have a question, I receive a response right away. I can’t recommend BigScoots enough!!
After years of dealing with nothing but nightmares and useless support at HostGator, I made the switch for myself and all my clients over to BigScoots. Just wish I had switched sooner. Live and learn.
BigScoots’ customer support is consistently helpful, patient, and quick to reply. I am happy to be able to set up clients with their services, because I know that if my client needs to submit a support ticket, it will be resolved professionally and to the client’s satisfaction. I won’t have to run interference on my client’s behalf just to get a straight answer, and if I do manage a support ticket on my client’s behalf, it will be a painless process. I very enthusiastically endorse this company!
I have been very impressed with BigScoots. I ended up getting both of my sites migrated to BigScoots in just a couple of hours. The service was fantastic, and everything was done quickly and efficiently. I’ve been with another host for years, and their service has never been so personable or efficient. I’ve also had my sites hacked multiple times over the years, and when that happens it is like pulling teeth to try and get someone to help, even with the security monitoring add-ons and additional services I was paying for. It would always be multiple days before things were fixed, and the site would lose revenue, none of which they ever cared about. This is not the case with BigScoots. They are a full service hosting company and watch over the sites, which gives me peace of mind. They also don’t have up charges for SSL certificates and many add-ons. They are just included, which is very nice. I honestly feel like I’m going to be in real good hands with BigScoots, and am excited to be with a new host. Thank you!
I use BigScoots! I’ve got a VPS with them and they’ve got the best support I’ve ever experienced.
After trying several other hosts, BigScoots was highly recommended as a top-notch hosting company I could trust. This is the best decision I’ve made for my food blog! Excellent service – super follow-up; I couldn’t be happier. Thanks to the entire team for your over-the-top customer service and for never making me feel like I’ve got dumb questions.