13 Years of Five-Star Reviews
I am SO HAPPY with the PERFORMANCE of my WordPress site on BigScoots SHARED hosting I am glad to let the thieves at Bluehost keep my money. Just got off the phone with Bluehost (who will not pro-rate any funds that were paid annually for VPS hosting). It’s going to cost me $90 roughly. My site which has hundreds of videos moves 200% faster than the BlueHost server! I have used different hosting companies for more than 20 years. BigScoots JAW DROPPING customer service and WORLD CLASS server performance is second to none. I hope I never wake up from this dream come true.
Quick support Best Hosting!
These guys are seriously the best! They have amazingly fast WordPress hosting services, and their customer service simply cannot be beat. They answer support tickets usually within minutes and are always so patient and helpful with all my little issues. I’m so spoiled now that I wish all companies had the same level of service.
The team at Big Scoots has gone above and beyond the service, I expected to receive when I first signed up. I have been building my first WordPress website for my personal professional brand. After our company’s website guy left, I have been largely on my own creating and managing the sites. Scott and Justin are quick to respond to all of my issues and provide a level of care toward solving those issues beyond what I would expect to receive elsewhere. If you are looking for a hands-on approach with your managed host, then Big Scoots is the best team for you!
I can’t speak highly enough about the support team and response times. Nights, weekends, holidays—they’re always there to help. Don’t tell them, but BigScoots is a ridiculous value.
Just a FYI and overall shout out. I had to completely rebuild my website from the ground up this weekend after my old host made some critical errors and almost lost my entire blog history. That’s almost 5 years of content and close to 300 individual posts, projects and reviews that would have taken months to recreate. But I wanted to give a shout out to BigScoots who were AMAZING in my transition from Go Daddy. If you’re looking for a host or have doubts about your current one, the customer service and communication is top notch. It took me 3 days, half a dozen disconnected chats and calls with support and hold times exceeding 70 minutes just to get in touch with someone over at Go Daddy and have a partial resolution. Take it from me… scoot over to Big Scoots.
I’ve said this before, @BigScoots has THE BEST service for web hosting. The fact that I can run my own website is largely due to them! Their customer service is unparalleled! And I’m not getting paid to say this. 😊
BigScoots is the best! Their customer service is absolutely top-notch, and they have saved my (website’s) life so many times. Their team has been such a big help during my website migration process and domain redirect. I’m so glad I went with my friends’ recommendations and started off my new website journey with them!
The guys in BigScoots migrated my website a few days ago. I was a little hesitant at first after being with a hosting company for about 5 years. But the positive reviews that I read helped me to make up my mind and go for it. The process really is ‘seamless’ as they say, and the guys are very friendly and helpful. I am also happy with my improved website speed too! Great experience guys. Thank you.
Me: Breaks website, has no idea how to fix it, frantically e-mails @BigScoots for help. Bigscoots: *replies within 2 minutes* We’re looking into this now. BS: *fixes within 20 minutes* We’ve fixed this for you, please check if it all works on your end. My heroes.