13 Years of Five-Star Reviews
Shoutout to @BigScoots & your team!Amazing tech support and less than 5 min. response time! Plus, Shibin found the problem and fixed it for me in a few minutes🙌🏼
Best customer service of any host, ever! The performance of our site is amazing on Big Scoots as well. We’ve moved through 3-4 different hosts after the last several years and have always had negative experiences with our hosting (especially customer service on setup and if issues arise) until now. Scott & Justin worked on a Saturday and Sunday to make sure they met their commitment to us to get our site transitioned within 48 hours because they had quite a few transitions to do. Other hosts (including our previous one) would have just said, sorry we’re busy it’s going to take us a long time. Big Scoots is THE BEST!
I am not one to usually make a comment or recommendation for any company. But sometimes things happen that warrant a comment. I have only been with BigScoots for a little over a month now but can’t thank them enough for all the hard work they have done on my account. Justin and I have been communicating back and forth for weeks now trying to get a particularly nasty email problem that I was having fixed. I won’t go into all the details but suffice it to say that he and Scott worked with me when they should have just told me to pound sand and move on. I was a pain but these guys held their cool and found out what the problem was and got done. Scott and Justin, you guys are the best and I will tell everyone I know about your service.
The team at Big Scoots has gone above and beyond the service, I expected to receive when I first signed up. I have been building my first WordPress website for my personal professional brand. After our company’s website guy left, I have been largely on my own creating and managing the sites. Scott and Justin are quick to respond to all of my issues and provide a level of care toward solving those issues beyond what I would expect to receive elsewhere. If you are looking for a hands-on approach with your managed host, then Big Scoots is the best team for you!
These guys are straight up. They provide awesome support and service. Speed was one of my issues and when I switched over to BigScoots, things started to really scoot right along. haha, I really appreciate the work they do. Keep up the great work!
I have had many questions as I am learning how to do all the things. Every time I submit a ticket, I get a response within hours (if not sooner). The guys at BigScoots have very patiently guided me through all of my issues (none of which were on their end of things). I appreciate the excellent customer service. Thank you!!
Nothing but immense love for @BigScoots. The best hosting company in my almost 11 years of blogging. Efficient, with excellent customer service.
10 out of 10. Switched over from Hostgator and I cannot express what a contrast it’s been. A website that actually loads! And fast too. BigScoots customer service is brilliant.
I cannot tell you how much I love @BigScoots web hosting. Every time my website is doing something fidgety they have it sorted within an hour. In a world where it’s hard to find good help this is such a stand out service.
BigScoots are the best web service provider in the world! They are super speedy, knowledgeable and helpful when assisting with issues, questions or anything that happens with my site out of the ordinary. (All of their staff, not just 1 or 2 of them). I thoroughly recommend them to anyone whose website needs the best support from a fantastic and professional team! Thank – you.