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13 Years of Five-Star Reviews
I have been with BigScoots for 3 years now. They are always quick to respond and take care of problems when I submit a ticket. I am not a technical person and they are always patient and good about helping my understand what I need to do. They take excellent care of their customers. Thanks to everyone at BigScoots!
Very competent and fast customer support!
If you have a website. this is the place to be – These guys are the real MVPs. Whenever I’ve had an issue or a question, they’ve been on it like superheroes. Super friendly, patient, and they know their stuff inside out.
I’ve been with BigScoots for 8 years now. They have always been great, never been down once during that time to my knowledge. Also, I’m no hosting wizard, and every time I have had a problem on the hosting side of things, they have ALWAYS helped me. I’m a customer for life and recommend using these guys to park your domain.
BigScoots is always so quick to respond to support Q’s.
After an impossibly hard parenting day, my website—my bread and butter—goes all the way down due to a random automatic plugin update. @BigScoots came through with their excellent and fast customer service and fixed it for me 🥹 WHILE fixing another issue simultaneously. Amazing.
I absolutely LOVE BigScoots. I switched hosts a while back because I wanted to be able to set a staging site for changes without downtime. ☺️ Their staff is so helpful and do all the hard stuff. Making life so much easier for someone who isn’t very tech savvy. I am pretty tech savvy, but some backend stuff is just so time consuming. BigScoots solves all those problems with ease. Thank you! 😃
I’ve had dozens of hosts, BigScoots is clearly the best value, reliable managed host out there. I’ve been with BigScoots for many years. They’re an excellent alternative to companies like WP Engine and way better than companies like HostGator. I’ve had major sites that had sister sites that weren’t hosted by BigScoots. Our sites would be up and stable while the sister sites would go down in a fire. BigScoots is my favorite host of all time and I highly recommend them to everyone.
I appreciate how BigScoots customer service is so super responsive & helpful! I switched to them several years ago & am so happy I did! Thanks y’all!👏
Great, knowledgable, and fast support!