13 Years of Five-Star Reviews
Big shout out to your services. I want to thank your support for there awesome services. Yesterday i became a client and within 2,5 hours i was ready to go… where it took me more then 1,5 week with an other hosting company. So thank you very much!
Me: Breaks website, has no idea how to fix it, frantically e-mails @BigScoots for help. Bigscoots: *replies within 2 minutes* We’re looking into this now. BS: *fixes within 20 minutes* We’ve fixed this for you, please check if it all works on your end. My heroes.
Just moved my wife’s blog to @bigscoots. I know, strange name, but their support has been excellent and is as responsive as advertised.
I am not one to usually make a comment or recommendation for any company. But sometimes things happen that warrant a comment. I have only been with BigScoots for a little over a month now but can’t thank them enough for all the hard work they have done on my account. Justin and I have been communicating back and forth for weeks now trying to get a particularly nasty email problem that I was having fixed. I won’t go into all the details but suffice it to say that he and Scott worked with me when they should have just told me to pound sand and move on. I was a pain but these guys held their cool and found out what the problem was and got done. Scott and Justin, you guys are the best and I will tell everyone I know about your service.
I have never experienced better customer service. Justin and the rest of the BigScoots team are top-notch and deserve praise. I recommend BigScoots to anyone looking to host a website.
Shout out to @BigScoots! I decided to switch servers last night at like 9pm and they did everything for me within an hour or two. I’m already a fan!
I really like how they alarm their customers about things that are not directly related to their business but can affect the customers. For example, once they warned against updating to a certain WP version because it was not stable enough. Good job!
You guys should definitely move your hosting to @BigScoots Seriously the best managed hosting provider….
The name is… something else… but the support and actual hosting has been sooo good. They always help me with my dumb dumb questions. 🙂
Yah well @BigScoots already has great security, firewall & even Cloudflare Magic Transit in place.