13 Years of Five-Star Reviews
Shoutout to @BigScoots & your team!Amazing tech support and less than 5 min. response time! Plus, Shibin found the problem and fixed it for me in a few minutes🙌🏼
Just a FYI and overall shout out. I had to completely rebuild my website from the ground up this weekend after my old host made some critical errors and almost lost my entire blog history. That’s almost 5 years of content and close to 300 individual posts, projects and reviews that would have taken months to recreate. But I wanted to give a shout out to BigScoots who were AMAZING in my transition from Go Daddy. If you’re looking for a host or have doubts about your current one, the customer service and communication is top notch. It took me 3 days, half a dozen disconnected chats and calls with support and hold times exceeding 70 minutes just to get in touch with someone over at Go Daddy and have a partial resolution. Take it from me… scoot over to Big Scoots.
BigScoots are the best web service provider in the world! They are super speedy, knowledgeable and helpful when assisting with issues, questions or anything that happens with my site out of the ordinary. (All of their staff, not just 1 or 2 of them). I thoroughly recommend them to anyone whose website needs the best support from a fantastic and professional team! Thank – you.
I have been with BigScoots for 6 years and their service and performance has been top-notch, very fast response to my inquiries. All issues are Solved very quickly and the technical support is some of the best in the industry. BigScoots has several hosting tiers, everything to fit your needs and excellent prices, you always get more hosting and features for your dollar. I highly recommend BigScoots, fantastic customer service and support. DigitalPorch highly recommends BigScoots.
The level of customer service – personal customer service with a real person is absolutely unheard of in my 14 years on WordPress. The speed of support is MINUTES. Literally. I have no idea how they do it. But I love ’em! And you will too!
Bigscoots’ customer service is incredible! I just worked with their representative, Katie, and she went above and beyond to help me migrate over a second website. I’ve been with BigScoots for a year and their service far exceeds the three hosting companies I previously worked with.
Really great customer support experiences. Friendly, fast, responsive, and great product – will be staying with them for a while!
Katie, Scott, JK, Justin and the rest of the BigScoots team are amazing!! Their team is talented, detail oriented and incredibly helpful. We’ve used many hosting companies before, and we can confidently say that BigScoots is now our #1 go-to. Our last major project required a host that was scalable, dependable and easy to reach via chat at a moment’s notice. After hours of research and several conversations with each host, we decided to choose BigScoots and the experience has been fantastic. We’ve already started our next build with them and couldn’t be happier. Thanks so much!!
This is the best host for any blogger, beginner or not. The customer support is so good and very quick to respond. We are very happy with their service.
Best customer service ever! Really love these guys, they’ve been hosting my blog for a couple of years now.