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13 Years of Five-Star Reviews
I messaged them today to ask about switching from Bluehost and Lightsail with Amazon Web Services. Scott, on messenger with their team, was patient, thorough, a REAL HUMAN, and great answering my questions. He was able to help me navigate the site and get what I needed. Looking forward to the migration and seeing the results on Big Scoots hosting, but so far so good!
Really great customer support experiences. Friendly, fast, responsive, and great product – will be staying with them for a while!
This is the best host for any blogger, beginner or not. The customer support is so good and very quick to respond. We are very happy with their service.
I am not one to usually make a comment or recommendation for any company. But sometimes things happen that warrant a comment. I have only been with BigScoots for a little over a month now but can’t thank them enough for all the hard work they have done on my account. Justin and I have been communicating back and forth for weeks now trying to get a particularly nasty email problem that I was having fixed. I won’t go into all the details but suffice it to say that he and Scott worked with me when they should have just told me to pound sand and move on. I was a pain but these guys held their cool and found out what the problem was and got done. Scott and Justin, you guys are the best and I will tell everyone I know about your service.
Moved to managed WordPress hosting today with @BigScoots such an easy and quick process and now I have the benefit of letting someone else take care of the management of my sites backend!
Bigscoots’ customer service is incredible! I just worked with their representative, Katie, and she went above and beyond to help me migrate over a second website. I’ve been with BigScoots for a year and their service far exceeds the three hosting companies I previously worked with.
Yah well @BigScoots already has great security, firewall & even Cloudflare Magic Transit in place.
Super recommend! Excellent and quality services. Level 1000 support.
You won’t find a better web host out there. Honest, super fast support + very reasonable rates = No excuse to leave your current frustrating host and come to BigScoots. Been with them since September and I couldn’t be happier!
Honestly probably the best customer support I’ve ever seen – very knowledgeable and patient. They resolve issues fast and even teach you how to do stuff!