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13 Years of Five-Star Reviews
The customer service is outstanding. They have literally never taken more than 10 minutes to get back to me. With site ground, I always had to fight to get someone on the phone to even hopefully get some thing resolved. With Big Scoots? A human is on it every time
What ABSOLUTELY WONDERFUL customer service! Always a great experience whenever I have to open a support ticket. They are super helpful and always solve my issue. Never had a bad experience with these guys!
“BigScoots solves all of our clients problems so well. They know our clients specific needs. They know how to serve high traffic and high performing sites extremely well.”

Bill Erickson
CultivateWP
The absolutely best customer service and support anywhere. There is just no other company that does what they do. I’ve been working with BigScoots for 3.5 years since I transitioned from Squarespace and can’t say enough good things about them. If you want to be in the best hands, BigScoots has you covered.
Leave bluehost and go to @BigScoots. It was the best thing I ever did for my website.
Can’t say enough about BigScoots as a webhost. Had an issue with WordPress this morning and emailed them at 6:54am and by 7:00am they emailed me back saying the issue was fixed. With the other guys I was with I would have still been on hold trying to talk to an actual representative. Well done Big Scoots!
I absolutely recommend BigScoots to anyone who wants a fast and reliable website. All my websites are hosted on their platform, and I have no complaints. They are quick with support, answering questions, not to mention the easy behind-the-scenes platform to use even for non-techy people. Thanks, BigScoots!
This is the host to go with, period. My site speed has improved dramatically since switching. Their customer is unmatched. I swear, they reply to my emails before I even send them. After being with a different host company for the first few years of my site’s life, I am so glad I went with BigScoots.
Migration from one site to another with Ezoic, cloudflare and mail, was completely hands off. The most stress free migration ever. I didn’t have that experience with anyone else. And I mean stress free.
Since I moved my website to Big Scoots last year I have been so impressed with the service they provide. Aside from not having to worry about how my site is running, their customer service is second to none! They respond to concerns immediately and they go above and beyond to help me out. I am so glad I made the move over to Big Scoots!