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13 Years of Five-Star Reviews
Just a FYI and overall shout out. I had to completely rebuild my website from the ground up this weekend after my old host made some critical errors and almost lost my entire blog history. That’s almost 5 years of content and close to 300 individual posts, projects and reviews that would have taken months to recreate. But I wanted to give a shout out to BigScoots who were AMAZING in my transition from Go Daddy. If you’re looking for a host or have doubts about your current one, the customer service and communication is top notch. It took me 3 days, half a dozen disconnected chats and calls with support and hold times exceeding 70 minutes just to get in touch with someone over at Go Daddy and have a partial resolution. Take it from me… scoot over to Big Scoots.
These guys are seriously the best! They have amazingly fast WordPress hosting services, and their customer service simply cannot be beat. They answer support tickets usually within minutes and are always so patient and helpful with all my little issues. I’m so spoiled now that I wish all companies had the same level of service.
@BigScoots win: 2 sites moved to their hosting in hours after a chat w/their support team this morning to explore the option of us moving from #Bluehost & AWS #Lightsail. we WANT to promote this awesome option! #bloggers #webhosting
Thanks guys. That was fast. Great service as always.
The customer service is outstanding. They have literally never taken more than 10 minutes to get back to me. With site ground, I always had to fight to get someone on the phone to even hopefully get some thing resolved. With Big Scoots? A human is on it every time
I’ve tried many hosting solutions in my 15 years of blogging. For the past year, I’ve been using @BigScoots and I’m quite satisfied with the service, up-time, and security.
“BigScoots is my first recommendation for a host. Hands down. No questions asked. When someone asks who they should host with, I always say BigScoots!”
Andrew Wilder
Nerdpress
I am SO HAPPY with the PERFORMANCE of my WordPress site on BigScoots SHARED hosting I am glad to let the thieves at Bluehost keep my money. Just got off the phone with Bluehost (who will not pro-rate any funds that were paid annually for VPS hosting). It’s going to cost me $90 roughly. My site which has hundreds of videos moves 200% faster than the BlueHost server! I have used different hosting companies for more than 20 years. BigScoots JAW DROPPING customer service and WORLD CLASS server performance is second to none. I hope I never wake up from this dream come true.
Shane & Simple is back up!!! It was a corrupted plugin. But, that’s exactly why I have BigScoots. I emailed them and they literally fixed in a matter of minutes. HUGE THANKS TO JUSTIN AND EVERYONE AT BigScoots!!! They are amazing!
Me: Breaks website, has no idea how to fix it, frantically e-mails @BigScoots for help. Bigscoots: *replies within 2 minutes* We’re looking into this now. BS: *fixes within 20 minutes* We’ve fixed this for you, please check if it all works on your end. My heroes.