13 Years of Five-Star Reviews
I use @BigScoots and adore them! I moved to them from another host and they transferred my whole site for me in under an hour! My site got faster too and I pay under £10 per month.
I have been with BigScoots for 3 years now. They are always quick to respond and take care of problems when I submit a ticket. I am not a technical person and they are always patient and good about helping my understand what I need to do. They take excellent care of their customers. Thanks to everyone at BigScoots!
Managed hosting with @BigScoots. It shot my site straight to an A on GT metrix, and cut my content load time to less than a second, from the chonky 4 seconds it was on Siteground. I was pretty impressed, and they handled the migration flawlessly too
Just a FYI and overall shout out. I had to completely rebuild my website from the ground up this weekend after my old host made some critical errors and almost lost my entire blog history. That’s almost 5 years of content and close to 300 individual posts, projects and reviews that would have taken months to recreate. But I wanted to give a shout out to BigScoots who were AMAZING in my transition from Go Daddy. If you’re looking for a host or have doubts about your current one, the customer service and communication is top notch. It took me 3 days, half a dozen disconnected chats and calls with support and hold times exceeding 70 minutes just to get in touch with someone over at Go Daddy and have a partial resolution. Take it from me… scoot over to Big Scoots.
I highly recommend BigScoots. Their customer service is professional, kind, and caring. They give their all to each and every customer, regardless of the kind of account you have or the amount you pay them. Needless to say, they always go above and beyond. Customer Support is out of this world. Few companies IMHO have this kind of support nowadays. I am computer illiterate. They are always able to communicate with the utmost respect and kindness. I appreciate a business that can treat all their clients with the same professional and caring manner. It is not so with all companies. Not to mention, that their service is always fast. Needless, to say, they have made me a loyal customer. I wish to thank the company and the whole team for all they do. Excellent quality, quick response time, and technical support all in a friendly, professional manner. I hope that Justin and Sadiq get huge KUDOS for all they do! Thank you guys for all you do!!
Remarkable service. I am always amazed just how fast things get sorted. I rate these guys as 100/100 as there is genuinely nothing I could see them doing to improve the service that I receive. They will do anything for me and never patronize my lack of tech skills. My websites are astonishingly fast too. BigScoots, thank you. You have me for life.
They thawed my website from their company’s redundant backups, which is quite a task, and that too for free. Thank you @BigScoots for this; You guys don’t know how big of a trauma you all saved me from lol 😂
They are extremely fast and professional when I need help, my site is super fast since I am with them. I totally recommend BigScoots.
“Hosting is foundational for SEO. For us, having an environment like BigScoots’ where you make it easy for people to migrate, you provide a great hosting environment and great customer service it just makes it easy for us. We always see an improvement in performance and SEO when moving clients to BigScoots.”
Arsen Rabinovich TopHatRank
BigScoots’ customer support is consistently helpful, patient, and quick to reply. I am happy to be able to set up clients with their services, because I know that if my client needs to submit a support ticket, it will be resolved professionally and to the client’s satisfaction. I won’t have to run interference on my client’s behalf just to get a straight answer, and if I do manage a support ticket on my client’s behalf, it will be a painless process. I very enthusiastically endorse this company!