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13 Years of Five-Star Reviews
I had the opportunity to test their customer service for a problem I could not solve. They went above and beyond what you might expect. 5 stars customer service. Thanks!
The level of customer service – personal customer service with a real person is absolutely unheard of in my 14 years on WordPress. The speed of support is MINUTES. Literally. I have no idea how they do it. But I love ’em! And you will too!
“Hosting is foundational for SEO. For us, having an environment like BigScoots’ where you make it easy for people to migrate, you provide a great hosting environment and great customer service it just makes it easy for us. We always see an improvement in performance and SEO when moving clients to BigScoots.”

Arsen Rabinovich
TopHatRank
The best hosting I could ever wish for our site. Reliable service – and amazing customer support. Absolutely recommend BigScoots.
Best hosting service ever! Anytime I need help the support team is right there to assist. No question is too small and everything is easy. I only wish I had switched sooner.
We love BigScoots and will never change hosting companies! One of my team scoured the web a couple of years ago looking for a new hosting provider because HostGator was not cutting it anymore. She did a ton of research and recommended BigScoots. They are absolutely incredible, super responsive, helpful and when I open a ticket instead of someone on my team who is a technical person (I’m super non-techie) they are patient and incredibly helpful. They’ve solved several big glitches for us… (that between you and me… were probably our fault) We LOVE BigScoots.
Thanks guys. That was fast. Great service as always.
I just joined BigScoots, and their service was outstanding. My websites are faster, and everything looks better than before. I really appreciated the level of care and involvement to make sure that everything ran smoothly.
BigScoots helped fix my previous hosting providers’ mistakes and saved me from losing business due to downtime. They might be a bit pricier but their customer service is second to none and can’t recommend them enough!
Although it’s not the “Official” thank your server support team day… I still want to say “THANK YOU!” to @BigScoots for helping us reach tens of millions of people with our blazing fast dedicated server and helping this non-server-admin keep that thing tuned for performance.