13 Years of Five-Star Reviews
Best customer service of any host, ever! The performance of our site is amazing on Big Scoots as well. We’ve moved through 3-4 different hosts after the last several years and have always had negative experiences with our hosting (especially customer service on setup and if issues arise) until now. Scott & Justin worked on a Saturday and Sunday to make sure they met their commitment to us to get our site transitioned within 48 hours because they had quite a few transitions to do. Other hosts (including our previous one) would have just said, sorry we’re busy it’s going to take us a long time. Big Scoots is THE BEST!
I’m on @BigScoots best support of ANY host I’ve been on. Was with them for years and stupidly left for Siteground and ended up coming back to Bigscoots. I’m not connected with Bigscoots in any way, but they are seriously good. Any issue they’re on it.
Can’t say enough about BigScoots as a webhost. Had an issue with WordPress this morning and emailed them at 6:54am and by 7:00am they emailed me back saying the issue was fixed. With the other guys I was with I would have still been on hold trying to talk to an actual representative. Well done Big Scoots!
After an impossibly hard parenting day, my website—my bread and butter—goes all the way down due to a random automatic plugin update. @BigScoots came through with their excellent and fast customer service and fixed it for me WHILE fixing another issue simultaneously. Amazing.
Really great customer support experiences. Friendly, fast, responsive, and great product – will be staying with them for a while!
If you care about your online business, don’t bother choosing any other host but Bigscoots.
Managed hosting with @BigScoots. It shot my site straight to an A on GT metrix, and cut my content load time to less than a second, from the chonky 4 seconds it was on Siteground. I was pretty impressed, and they handled the migration flawlessly too
10 out of 10. Switched over from Hostgator and I cannot express what a contrast it’s been. A website that actually loads! And fast too. BigScoots customer service is brilliant.
These guys are straight up. They provide awesome support and service. Speed was one of my issues and when I switched over to BigScoots, things started to really scoot right along. haha, I really appreciate the work they do. Keep up the great work!
Super recommend! Excellent and quality services. Level 1000 support.