13 Years of Five-Star Reviews
I highly recommend BigScoots. Their customer service is professional, kind, and caring. They give their all to each and every customer, regardless of the kind of account you have or the amount you pay them. Needless to say, they always go above and beyond. Customer Support is out of this world. Few companies IMHO have this kind of support nowadays. I am computer illiterate. They are always able to communicate with the utmost respect and kindness. I appreciate a business that can treat all their clients with the same professional and caring manner. It is not so with all companies. Not to mention, that their service is always fast. Needless, to say, they have made me a loyal customer. I wish to thank the company and the whole team for all they do. Excellent quality, quick response time, and technical support all in a friendly, professional manner. I hope that Justin and Sadiq get huge KUDOS for all they do! Thank you guys for all you do!!
Very competent and fast customer support!
BigScoots is the best! Their customer service is absolutely top-notch, and they have saved my (website’s) life so many times. Their team has been such a big help during my website migration process and domain redirect. I’m so glad I went with my friends’ recommendations and started off my new website journey with them!
Amazing support, proactive, and expert. Quite happy that I switched several weeks ago; really could not ask for a better experience!
A Small Orange wrecked my blog after EIG took them over. I brought the bits to @BigScoots and they sorted it out and treated me like a VIP, even though I was just a tiny blogger. ❤️
The guys in BigScoots migrated my website a few days ago. I was a little hesitant at first after being with a hosting company for about 5 years. But the positive reviews that I read helped me to make up my mind and go for it. The process really is ‘seamless’ as they say, and the guys are very friendly and helpful. I am also happy with my improved website speed too! Great experience guys. Thank you.
Me: Breaks website, has no idea how to fix it, frantically e-mails @BigScoots for help. Bigscoots: *replies within 2 minutes* We’re looking into this now. BS: *fixes within 20 minutes* We’ve fixed this for you, please check if it all works on your end. My heroes.
I can’t speak highly enough about the support team and response times. Nights, weekends, holidays—they’re always there to help. Don’t tell them, but BigScoots is a ridiculous value.
“Hosting is foundational for SEO. For us, having an environment like BigScoots’ where you make it easy for people to migrate, you provide a great hosting environment and great customer service it just makes it easy for us. We always see an improvement in performance and SEO when moving clients to BigScoots.”
Arsen Rabinovich TopHatRank
After trying several other hosts, BigScoots was highly recommended as a top-notch hosting company I could trust. This is the best decision I’ve made for my food blog! Excellent service – super follow-up; I couldn’t be happier. Thanks to the entire team for your over-the-top customer service and for never making me feel like I’ve got dumb questions.