13 Years of Five-Star Reviews
I had the opportunity to test their customer service for a problem I could not solve. They went above and beyond what you might expect. 5 stars customer service. Thanks!
After an impossibly hard parenting day, my website—my bread and butter—goes all the way down due to a random automatic plugin update. @BigScoots came through with their excellent and fast customer service and fixed it for me WHILE fixing another issue simultaneously. Amazing.
Their customer service is BEYOND COMPARE!! They have saved me through so much … and they even worked New Year’s Eve … seriously … you have found your host. Do it!
Shoutout to @BigScoots & your team!Amazing tech support and less than 5 min. response time! Plus, Shibin found the problem and fixed it for me in a few minutes🙌🏼
Just moved my wife’s blog to @bigscoots. I know, strange name, but their support has been excellent and is as responsive as advertised.
Me: Breaks website, has no idea how to fix it, frantically e-mails @BigScoots for help. Bigscoots: *replies within 2 minutes* We’re looking into this now. BS: *fixes within 20 minutes* We’ve fixed this for you, please check if it all works on your end. My heroes.
I have managed my website for 11 years. With help from a wonderful techy daughter we have had real good success. Many decisions had to be made but the best decision we ever made was moving our site to BigScoots. It is so nice to have support that actually cares about what is important to its customers. Can not thank the owners & staff enough. Thank you so much.
I cannot tell you how much I love @BigScoots web hosting. Every time my website is doing something fidgety they have it sorted within an hour. In a world where it’s hard to find good help this is such a stand out service.
BigScoots is always so quick to respond to support Q’s.
These guys are straight up. They provide awesome support and service. Speed was one of my issues and when I switched over to BigScoots, things started to really scoot right along. haha, I really appreciate the work they do. Keep up the great work!