13 Years of Five-Star Reviews
Honestly probably the best customer support I’ve ever seen – very knowledgeable and patient. They resolve issues fast and even teach you how to do stuff!
I have never experienced better customer service. Justin and the rest of the BigScoots team are top-notch and deserve praise. I recommend BigScoots to anyone looking to host a website.
Bigscoots’ customer service is incredible! I just worked with their representative, Katie, and she went above and beyond to help me migrate over a second website. I’ve been with BigScoots for a year and their service far exceeds the three hosting companies I previously worked with.
“When you are managing the technical side of things yourself you can spend 20+ hours a week on it just trying to keep on top of things. But when you move to an entirely managed WordPress service like BigScoots, that drops down to, maybe, 15 minutes a week at a max!”
Skylar Bowker Feast Design Co.
If you care about your online business, don’t bother choosing any other host but Bigscoots.
Their customer service is BEYOND COMPARE!! They have saved me through so much … and they even worked New Year’s Eve … seriously … you have found your host. Do it!
Me: Breaks website, has no idea how to fix it, frantically e-mails @BigScoots for help. Bigscoots: *replies within 2 minutes* We’re looking into this now. BS: *fixes within 20 minutes* We’ve fixed this for you, please check if it all works on your end. My heroes.
You guys should definitely move your hosting to @BigScoots Seriously the best managed hosting provider….
I am SO HAPPY with the PERFORMANCE of my WordPress site on BigScoots SHARED hosting I am glad to let the thieves at Bluehost keep my money. Just got off the phone with Bluehost (who will not pro-rate any funds that were paid annually for VPS hosting). It’s going to cost me $90 roughly. My site which has hundreds of videos moves 200% faster than the BlueHost server! I have used different hosting companies for more than 20 years. BigScoots JAW DROPPING customer service and WORLD CLASS server performance is second to none. I hope I never wake up from this dream come true.