13 Years of Five-Star Reviews
Me: Breaks website, has no idea how to fix it, frantically e-mails @BigScoots for help. Bigscoots: *replies within 2 minutes* We’re looking into this now. BS: *fixes within 20 minutes* We’ve fixed this for you, please check if it all works on your end. My heroes.
Amazing tech and service support. Thrilled with the recent migration as well as the support I’ve received since the switch was completed. Highly recommend!
Best support and knowledge of WP environment ever. Our WordPress is flying.⚡
Justin, Scott and Jay thank you for your incredible service! Prompt reply time, professional personable technical support and above all a willingness to help fix any problem big or small are just three of the reasons I’m so glad i made the switch!
I use @BigScoots and adore them! I moved to them from another host and they transferred my whole site for me in under an hour! My site got faster too and I pay under £10 per month.
Just a FYI and overall shout out. I had to completely rebuild my website from the ground up this weekend after my old host made some critical errors and almost lost my entire blog history. That’s almost 5 years of content and close to 300 individual posts, projects and reviews that would have taken months to recreate. But I wanted to give a shout out to BigScoots who were AMAZING in my transition from Go Daddy. If you’re looking for a host or have doubts about your current one, the customer service and communication is top notch. It took me 3 days, half a dozen disconnected chats and calls with support and hold times exceeding 70 minutes just to get in touch with someone over at Go Daddy and have a partial resolution. Take it from me… scoot over to Big Scoots.
Super job by the BigScoots team. I had been with Bluehost for many years and just couldn’t take them anymore, with my site going down on a regular basis. But BigScoots came to the rescue and my site loads so much faster since I switched – Colette Connolly, founder, Ireland on a Budget.
I absolutely LOVE BigScoots. I switched hosts a while back because I wanted to be able to set a staging site for changes without downtime. ☺️ Their staff is so helpful and do all the hard stuff. Making life so much easier for someone who isn’t very tech savvy. I am pretty tech savvy, but some backend stuff is just so time consuming. BigScoots solves all those problems with ease. Thank you! 😃
If you care about your online business, don’t bother choosing any other host but Bigscoots.
Amazing support, proactive, and expert. Quite happy that I switched several weeks ago; really could not ask for a better experience!