13 Years of Five-Star Reviews
Fantastic hosting! And great support. If you’re in the US this is a good choice for your WordPress site.
10 out of 10. Switched over from Hostgator and I cannot express what a contrast it’s been. A website that actually loads! And fast too. BigScoots customer service is brilliant.
Excellent and prompt customer service is the reason why I have stayed with Bigscoots for years, and don’t plan to change that.
I have never experienced better customer service. Justin and the rest of the BigScoots team are top-notch and deserve praise. I recommend BigScoots to anyone looking to host a website.
“When you are managing the technical side of things yourself you can spend 20+ hours a week on it just trying to keep on top of things. But when you move to an entirely managed WordPress service like BigScoots, that drops down to, maybe, 15 minutes a week at a max!”
Skylar Bowker Feast Design Co.
These guys are SO good. I moved over from a cheap hosting service years ago that had my sight down for over a week and I had to spend hours on the phone with different tech people trying to get it fixed. After that, I left immediately, found BigScoots and have been with them ever since. Their biggest plus? Their customer service. Any time I have any issue with my website, I feel so safe knowing I can contact them and will get support within minutes. 🙂
Me: Breaks website, has no idea how to fix it, frantically e-mails @BigScoots for help. Bigscoots: *replies within 2 minutes* We’re looking into this now. BS: *fixes within 20 minutes* We’ve fixed this for you, please check if it all works on your end. My heroes.
This is the host to go with, period. My site speed has improved dramatically since switching. Their customer is unmatched. I swear, they reply to my emails before I even send them. After being with a different host company for the first few years of my site’s life, I am so glad I went with BigScoots.
Companies don’t get enough credit for being consistently great. So here’s big shout-out to @BigScoots for incredible — fast — customer service. On the big and little stuff.
For a non-techy person like me, they had the patience of the saints and answered all the questions that I had. They have been there every step of the way. Thank you so much. I recommend them for anyone who wants a great Hosting service.