13 Years of Five-Star Reviews
Can’t say enough about BigScoots as a webhost. Had an issue with WordPress this morning and emailed them at 6:54am and by 7:00am they emailed me back saying the issue was fixed. With the other guys I was with I would have still been on hold trying to talk to an actual representative. Well done Big Scoots!
The team at Big Scoots has gone above and beyond the service, I expected to receive when I first signed up. I have been building my first WordPress website for my personal professional brand. After our company’s website guy left, I have been largely on my own creating and managing the sites. Scott and Justin are quick to respond to all of my issues and provide a level of care toward solving those issues beyond what I would expect to receive elsewhere. If you are looking for a hands-on approach with your managed host, then Big Scoots is the best team for you!
Amazing support, proactive, and expert. Quite happy that I switched several weeks ago; really could not ask for a better experience!
Accidentally f’d up my email tonight and didn’t realize until 11PM at night basically that emails have been bouncing evening 🤪 @bigscoots fixed it in less than 3 minutes. Y’all fr need to be hosting with them the customer service DOES NOT GET BETTER 🏽
I absolutely love BigScoots! The sight speed is wonderful, but what is even better is the people behind the scenes. They are so helpful and have saved me a lot of time and headache.
Katie, Scott, JK, Justin and the rest of the BigScoots team are amazing!! Their team is talented, detail oriented and incredibly helpful. We’ve used many hosting companies before, and we can confidently say that BigScoots is now our #1 go-to. Our last major project required a host that was scalable, dependable and easy to reach via chat at a moment’s notice. After hours of research and several conversations with each host, we decided to choose BigScoots and the experience has been fantastic. We’ve already started our next build with them and couldn’t be happier. Thanks so much!!
After years of dealing with nothing but nightmares and useless support at HostGator, I made the switch for myself and all my clients over to BigScoots. Just wish I had switched sooner. Live and learn.
Shout out to @BigScoots! I decided to switch servers last night at like 9pm and they did everything for me within an hour or two. I’m already a fan!
Their customer service is BEYOND COMPARE!! They have saved me through so much … and they even worked New Year’s Eve … seriously … you have found your host. Do it!
We love BigScoots and will never change hosting companies! One of my team scoured the web a couple of years ago looking for a new hosting provider because HostGator was not cutting it anymore. She did a ton of research and recommended BigScoots. They are absolutely incredible, super responsive, helpful and when I open a ticket instead of someone on my team who is a technical person (I’m super non-techie) they are patient and incredibly helpful. They’ve solved several big glitches for us… (that between you and me… were probably our fault) We LOVE BigScoots.