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13 Years of Five-Star Reviews
A good site host – Having a reliable hosting service Is what gives your website a strong foundation. Server time can largely impact your speed and it won’t be in your control. Previously I used a host that had server uptime issues, no regular backups and to top it all off, a horrible customer service. Made me switch to @BigScoots, and I’m happy with it so far.
These guys are seriously the best! They have amazingly fast WordPress hosting services, and their customer service simply cannot be beat. They answer support tickets usually within minutes and are always so patient and helpful with all my little issues. I’m so spoiled now that I wish all companies had the same level of service.
I really like how they alarm their customers about things that are not directly related to their business but can affect the customers. For example, once they warned against updating to a certain WP version because it was not stable enough. Good job!
Big shout out to your services. I want to thank your support for there awesome services. Yesterday i became a client and within 2,5 hours i was ready to go… where it took me more then 1,5 week with an other hosting company. So thank you very much!
I can’t speak highly enough about the support team and response times. Nights, weekends, holidays—they’re always there to help. Don’t tell them, but BigScoots is a ridiculous value.
Hands down, the best hosting company I’ve ever worked with. Customer service is second to none. I recently had an issue with two websites and Justin was immediately able to find out what was going on and fix everything. If you’re looking for fast, reliable hosting and top-notch customer service, then I definitely recommend Big Scoots.
I’ve had dozens of hosts, BigScoots is clearly the best value, reliable managed host out there. I’ve been with BigScoots for many years. They’re an excellent alternative to companies like WP Engine and way better than companies like HostGator. I’ve had major sites that had sister sites that weren’t hosted by BigScoots. Our sites would be up and stable while the sister sites would go down in a fire. BigScoots is my favorite host of all time and I highly recommend them to everyone.
Accidentally f’d up my email tonight and didn’t realize until 11PM at night basically that emails have been bouncing evening 🤪
@bigscoots fixed it in less than 3 minutes. Y’all fr need to be hosting with them the customer service DOES NOT GET BETTER 🫶🏽
After an impossibly hard parenting day, my website—my bread and butter—goes all the way down due to a random automatic plugin update. @BigScoots came through with their excellent and fast customer service and fixed it for me 🥹 WHILE fixing another issue simultaneously. Amazing.
I absolutely LOVE BigScoots. I switched hosts a while back because I wanted to be able to set a staging site for changes without downtime. ☺️ Their staff is so helpful and do all the hard stuff. Making life so much easier for someone who isn’t very tech savvy. I am pretty tech savvy, but some backend stuff is just so time consuming. BigScoots solves all those problems with ease. Thank you! 😃