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13 Years of Five-Star Reviews
After an impossibly hard parenting day, my website—my bread and butter—goes all the way down due to a random automatic plugin update. @BigScoots came through with their excellent and fast customer service and fixed it for me 🥹 WHILE fixing another issue simultaneously. Amazing.
I have been very impressed with BigScoots. I ended up getting both of my sites migrated to BigScoots in just a couple of hours. The service was fantastic, and everything was done quickly and efficiently. I’ve been with another host for years, and their service has never been so personable or efficient. I’ve also had my sites hacked multiple times over the years, and when that happens it is like pulling teeth to try and get someone to help, even with the security monitoring add-ons and additional services I was paying for. It would always be multiple days before things were fixed, and the site would lose revenue, none of which they ever cared about. This is not the case with BigScoots. They are a full service hosting company and watch over the sites, which gives me peace of mind. They also don’t have up charges for SSL certificates and many add-ons. They are just included, which is very nice. I honestly feel like I’m going to be in real good hands with BigScoots, and am excited to be with a new host. Thank you!
The absolutely best customer service and support anywhere. There is just no other company that does what they do. I’ve been working with BigScoots for 3.5 years since I transitioned from Squarespace and can’t say enough good things about them. If you want to be in the best hands, BigScoots has you covered.
Super recommend! Excellent and quality services. Level 1000 support.
Shoutout to @BigScoots & your team!Amazing tech support and less than 5 min. response time! Plus, Shibin found the problem and fixed it for me in a few minutes🙌🏼
i am 100% in love with @BigScoots loaded up my return of Budgets Are Sexy on it (VPS hosting) and can’t say enough about them…a bit expensive but customer/tech response is crazy fast 🔥
I highly recommend BigScoots. Their customer service is professional, kind, and caring. They give their all to each and every customer, regardless of the kind of account you have or the amount you pay them. Needless to say, they always go above and beyond. Customer Support is out of this world. Few companies IMHO have this kind of support nowadays. I am computer illiterate. They are always able to communicate with the utmost respect and kindness. I appreciate a business that can treat all their clients with the same professional and caring manner. It is not so with all companies. Not to mention, that their service is always fast. Needless, to say, they have made me a loyal customer. I wish to thank the company and the whole team for all they do. Excellent quality, quick response time, and technical support all in a friendly, professional manner. I hope that Justin and Sadiq get huge KUDOS for all they do! Thank you guys for all you do!!
Hands down, the best hosting company I’ve ever worked with. Customer service is second to none. I recently had an issue with two websites and Justin was immediately able to find out what was going on and fix everything. If you’re looking for fast, reliable hosting and top-notch customer service, then I definitely recommend Big Scoots.
Excellent quality, clear responses, fast turn around time and the interface is easy to use. I’m never going back to my old hosting providers. Goodbye long wait times! From the moment Bigscoots was recommended to me by Katie, all my hosting headaches started to go away. Whenever I deal with the Bigscoots team, I’ve always been guided to a quick and easy solution. I didn’t even need to follow up. Wherever I check in, my tickets are already answered and requests resolved. They’re very proactive! I’m certainly shifting my projects to Bigscoots when it’s renewal time. Can’t wait! Thank you Bigscoots! HIGHLY RECOMMENDED!
I have managed my website for 11 years. With help from a wonderful techy daughter we have had real good success. Many decisions had to be made but the best decision we ever made was moving our site to BigScoots. It is so nice to have support that actually cares about what is important to its customers. Can not thank the owners & staff enough. Thank you so much.